Patient Advocates are located off the East Corridor of the 2nd floor of the Medical Mall in the Patient Assistance Center.
Madigan's Patient Advocates are the liaison between patients and staff. We promote teamwork to resolve the concerns of patients and their families and ensure the optimal delivery of health care.
You may call a Patient Advocate at (253) 968-1145, Option 4. We do our best to return messages the same day. When that isn’t possible, you can usually expect to hear back from us within 24 business hours. If you would prefer to contact us via email, send to firstname.lastname@example.org
If you would like to send your concerns, complaints or compliments directly to one of Madigan’s clinics or services, you may do so via the Interactive Customer Evaluation (ICE) at https://ice.disa.mil Enter search parameters for “Madigan” to get started.
Don't throw away your chance to make Madigan better.
Patients are our top priority at Madigan and we want to ensure that we provide you with a positive patient experience. Patient feedback has allowed us to update waiting rooms, add more staff members, extend hours in certain parts of the hospital and so much more!
The next time you receive a Joint Outpatient Experience Survey (JOES) in the mail, please respond online or by phone, and participate in making Madigan better.
All visits are on a walk-in basis.