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The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

About Us

Directory

A
- Armed Forces Blood Bank Center
  Telephone Number(s):
  
  (253) 968-1850
B
- Beneficiary Counseling Assistance Coordinator
  Telephone Number(s):
  
  (253) 968-1145, option #3
Cancer Care
D
E
- Emergency
  Telephone Number:
  
  911
- Exceptional Family Member Program
  Telephone Number(s):
  
  Line 1:
  (253) 968-0254
  
  Line 2:
  (253) 968-1370
F
- Fisher House
  Telephone Number:
  
  (253) 964-9283
- Flu Hotline
  Telephone Number:
  
  (253) 968-4744
G
H
- Health Net Federal Services
  Link:
  www.hnfs.com
I
J
K
L
M
- Madigan Directory Assistance
  Telephone Number:
  
  (253) 968-1110
- MHS Nurse Advice Line
- Medical Records
  Telephone Number:
  
  (253) 968-1825
N
- Navy & Marine Corps Liason Office
  Telephone Number:
  
  (253) 968-5285
O
P
- Patient Advocacy
  Telephone Number:
  
  253-968-1145, option #4
- Patient Admissions
  Telephone Number(s):
  
  Line 1:
  (253) 968-3827
  
  Line 2:
  (253) 968-3829
- Pharmacy Refill
  Telephone Number:
  
  (253) 968-2999
- Public Affairs Office
  Telephone Number:
  
  (253) 968-1901
Q
R
- Referral Management Center
  Telephone Number:
  
  253-968-1145 option #5
S
T
- TRICARE Express-Scripts Pharmacy Service
  Telephone Number:
  (877) 363-1433
  Link:
  www.express-scripts.com
- TRICARE Regional Appointment Center (TRAC)
  Telephone Number:
  (800) 404-4506
U
V
- Veterinary Treatment Facility
  Telephone Number:
  (253) 982-3951
W
X
Y
Z

Contact Us

Phone

Madigan Directory Assistance
253-968-1110

Hours

Madigan Army Medical Center
Monday-Friday
8 a.m. to 5 p.m.

Outpatient Pharmacy
Monday-Friday
8:30 a.m. to 5 p.m.
Saturday
7 a.m. to 3 p.m.

Location

9040A Jackson Ave.
Joint Base Lewis-McChord, WA 98431

Don’t forget to keep your family’s information up to date in DEERS!