Urgent & Emergency Care
Directions
The Emergency Room is located on the west side of Madigan Army Medical Center off of Gardner Loop Road. Look for the red emergency signs directing traffic toward the emergency room entrance. Click here for GPS
About Madigan's Department of Emergency Medicine
Madigan’s Department of Emergency Medicine provides quality, compassionate care to critically ill and injured military beneficiaries. As Madigan’s only 24-7 patient care portal, we are here when you need us.
We specialize in caring for the full range of urgent and life-threatening medical, surgical, obstetric, pediatric, and psychiatric conditions. As a Level II trauma center and partner in the Tacoma Trauma Trust, Madigan also accepts civilian trauma from the nearby I-5 corridor. Our staff consists entirely of board-certified or board-eligible Emergency Physicians, ensuring that the care that you receive will be outstanding and evidence-based.
In addition to our patient care services, the Department of Emergency Medicine serves as a training site for one of the most successful Emergency Medicine residencies in the nation. We also host fellowships in Emergency Ultrasound, Wilderness and Austere Medicine, and the Emergency Medicine fellowship for Physician Assistants.
What's the Difference: Urgent Care or Emergency?
Urgent care is care you need for a non-emergency illness or injury requiring treatment within 24 hours. Examples of urgent care conditions include a sprain, rising temperature or sore throat. It isn’t an emergency and doesn’t threaten life, limb or eyesight
Attention TRICARE Beneficiaries: It's Covered! Urgent Care Centers in the TRICARE Network
If you use TRICARE Prime or any other TRICARE plan, you may visit any TRICARE-authorized network urgent care center for urgent care.*
Who's Eligible?
Madigan's enrolled active duty family members, retirees, and retiree family members are authorized to visit a TRICARE-authorized network urgent care center for acute care; no PCM referral required!
*Active duty service members are NOT authorized urgent care clinic visits without a referral.
If follow-up care is required, please call the Appointment Line at 800-404-4506 (Monday-Friday, 6 a.m. to 9 p.m., Saturday-Sunday, 7 a.m. to 3:30 p.m.) to schedule with your Primary Care Clinic.
A copayment will be required for all retirees and retiree family members seen at a network urgent care clinic. Active duty family members will not have a copayment.**
**For a full list of copayment cost information, visit TRICARE West Cost Information for Urgent Care
For questions related to your urgent care visit, contact the Madigan Referral Management Center at 253-968-1145, Option 5.