The Internal Medicine Clinic at Madigan Army Medical Center
Directions
From the Madigan Army Medical Center Gate (Interstate 5, exit 122) follow Jackson Avenue to the second traffic light and turn right at Beaumont Avenue into the Medical Mall parking lot.
The Internal Medicine Clinic is located at the base of the escalator on the ground floor of the Madigan Medical Mall.
Background
Madigan’s Internal Medicine Clinic is a primary care medical home with an interdisciplinary approach to delivering high quality, comprehensive, evidence-based, compassionate care. The Internal Medicine Clinic engages patients as partners in their health and wellness.
Each patient has access to a team of health care providers – physicians, nurse practitioners, nurses, clinical psychologists, clinical pharmacists, social workers, and case management professionals – to develop a complete, personalized health care plan. This multidisciplinary approach aims to improve access, coordinate services, address questions/concerns, and ensure the care plan is delivered and effective.
Overall, the Madigan Internal Medicine Clinic’s mission is to provide high quality, whole person, and multi-disciplinary health care for all empaneled patients.
Care Teams
The IMC provides team-based primary care services. Your health care team includes:
- Core Care Team – You, your assigned clinician (staff physician, resident physician, or nurse practitioner) and your assigned nurse. If your Core Care Team clinician is not available, you will be cared for by another qualified clinician in the clinic.
- Extended Care Team – Front desk staff, registered nurses, other clinicians and nursing staff, nurse case managers, clinical pharmacists, clinical psychologists, and social workers.
Appointed Services
The internal medicine clinic offers comprehensive adult primary care services for empaneled patients including:
- Annual health maintenance and routine immunizations
- Longitudinal follow-up and management of chronic medical conditions
- Appointments for new health concerns
- Periodic well-woman exams
- Behavioral health counselling
- Clinical pharmacy consultations
Walk-in Services
IMC provides limited walk-in services for empaneled patients. Walk-in services are offered Monday-Friday, 8 a.m. to 3:45 p.m., except weekends and holidays. The clinic closes at 1 p.m. the third Friday of each month. Walk-in services include:
- Routine monthly or semi-annual injections such as Vitamin B12, Prolia, Testosterone, and Depo-Provera.
- Urgent questions or concerns regarding medications
- Same day appointments can be scheduled either in person or by calling the Puget Sound Military Appointment Center at 1-800-404-4506.
- Patients who require services but do not have an appointment should check in at Window B. Our staff will do their best to address your concerns and provide timely guidance/assistance.
- Paperwork can be dropped off at the walk-in window; however, please allow 7 business days for paperwork to be completed by your clinician.
- Unfortunately, due to staff shortages we are no longer able to offer walk-in immunizations. Routine immunizations are available for appointed patients. Immunizations are also available at civilian pharmacies and are covered by insurance.
Medication Renewals
- Medication renewal requests can be made in person, over the phone, or online using the MHS GENESIS Patient Portal.
- Please allow at least three business days for your medication renewal request to be reviewed and approved by your clinician.
Additional Services
- Consultation Clinic (preoperative evaluations, joint injections, minor procedures)
- Behavioral Health Coaching
- Clinical Medication Therapy Management Services (clinical pharmacy)
- Case Management Services
- Social Work Services
Telephone (“House Call”) Appointments
IMC offers telephone appointments for empaneled patients. These appointments are for concerns that do not require a physical exam. House call appointments may be booked through the Puget Sound Military Appointment Center. Your Core Care Team nurse will call you on the phone prior to the scheduled appointment time.