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Department of Pediatrics 

Directions

The Madigan General Pediatrics Clinic is located on the first floor of the medical mall in Madigan Army Medical Center.

About

Opened on February 28, 1992, Madigan Army Medical Center is a 1.2 million square foot complex that was the newest and most modern military treatment facility in the Department of Defense and boasted state-of-the-art technology in clinical and administrative areas. To this day, Madigan remains a leader as a top-of-the-line medical center for Army Medicine.

Update 10/5/2020: Madigan Pediatric Operations

During this time of national emergency due to the COVID-19 pandemic, Madigan is committed to ensuring we provide timely access to medical care for all of our pediatric patients. We also are committed to minimizing patient and staff exposure to COVID-19.

Effective Monday, October 5th:  Madigan's Pediatric clinic is resuming near normal scheduling practices.  Well baby visits will always be booked in the morning and sick visits will always be booked in the afternoon. 
  • Newborn care has remain unchanged.  We are seeing newborns for their first clinic visit at 2-5 days of life and 2 weeks of life.  If your infant was born off post, please call the clinic to schedule the first appointment at (253) 968-3066, option #4.  All infants born at Madigan are scheduled follow up clinic visits at the time of inpatient discharge.
  • We are seeing well babies for all recommended visits face to face.  These visits are at 2 months, 4 months, 6 months, 9 months, 12 months, 15 months and 18 months.  The morning clinic is strictly for infants to be seen whom are well.  You will receive a call the day prior to your visit to discuss your child’s health.  Please call to re-schedule the appointment if you or your child is ill. Well baby appointments can be scheduled using the Puget Sound Military Appointing Center at (800) 404-4506.
  • We have resumed all 2 to 17 year old well physicals/sports physicals.  Children need 1 physical per year. If your child has been seen in the last 1 year, we will complete your child’s paperwork without an appointment.  You may send in paperwork via the MHS Genesis Patient Portal.  Please make sure to complete the parent portion first.  If your child is due for a physical and immunizations, they will be done at the same appointment.  Please call the clinic directly to schedule these visits at (253) 968-3066, option #4.
  • Immunization visits are available 4 days a week.  Immunization only nurse visits are available for any aged child whom needs vaccinations.  Please bring your child’s immunization record to this visit. Please call the clinic directly to schedule these visits at (253) 968-3066, option #4.
  • Sick visits:  There are multiple ways for your child to receive care when they are ill.  First, you may call the Nurse Advice Line to speak with a nurse 24 hours a day.  Second, you may call the clinic and speak with one of our Pediatric Registered Nurses who can determine if your child needs to be seen face to face, virtually or simply receive nursing guidance.  Sick visits are only available in the afternoon.  You may be asked to take your symptomatic child to the COVID tent for screening prior to the visit.  Thank you for helping prevent the spread of COVID and keep other pediatric patients and our staff healthy! 
  • Pre-screening: The Maidgan Pediatric clinic is carefully pre-screening all children and their families whom need care in the clinic.  Families will be asked a series of screening questions before the appointment is scheduled, the day prior to the appointment and at check in for the appointment.  If anyone in the household is ill or in quarantine status, please call the clinic prior to arrival for your child’s appointment to determine the best way to care for your child.  We have many ways to care for your child while maintaining a safe environment for all infants, children and staff in our clinic.
  • The Madigan Pediatric Clinic has Influenza vaccines available for ages 6 months to 35 months, whom are enrolled to Madigan Pediatric Clinic.  Parents should call the Pediatric Clinic directly at (253) 968-3066, option #4, to schedule an influenza immunization appointment.  If your child aged 6 months to 35 months has a routine well appointment scheduled, your child can receive the influenza vaccine at this appointment and a separate influenza immunization appointment is not necessary.
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  • We have a limited supply of influenza vaccines for ages 3 and up, with more on the way.  Currently, you may schedule an influenza vaccine appointment for your child whom is 3 or older if they have any high risk conditions.  High risk conditions include: asthma, chronic lung disease, cystic fibrosis, heart disease, blood disorders (sickle cell disease), endocrine disorders (diabetes), kidney disorders, liver disorders, metabolic disorders, weakened immune system due to disease or medication (HIV, AIDS, cancer), those receiving long-term aspirin therapy, extreme obesity (BMI >40), household contacts of severely immunocompromised persons (cancer, transplant recipients), or household contacts of an infant < 6 months of age.
 
Please call the Pediatric Clinic at 253-968-3066 option #4 to speak with the Pediatric Clinic Directly.  You may also message your clinic team directly using the MHS Genesis Patient Portal.  Visit our MHS GENESIS page to learn more.
 

Primary Services

  • Adolescent Services
  • Behavioral Health Services
  • Case Management
  • Immunization Clinic
  • Lactation Consultation
  • Management of Chronic Medical Issues
  • Newborn, Well Child, and Sick Child Care
  • Online Access via MHS GENESIS Patient Portal
  • Pediatric Pharmacy
  • Subspecialty Referral

Helpful Resources

Contact Us

Department of Pediatrics

Location

Madigan Army Medical Center
First Floor, Medical Mall
9040 Jackson Ave.
Tacoma, WA 98431

Hours

Monday & Friday, 8 a.m. - 4:30 p.m.
Tuesday, Wednesday & Thursday, 9 a.m. - 4:30 p.m.
Closed on Federal Holidays

Phone:

(253) 968-3066

Puget Sound Military Appointment Center:
(800) 404-4506

Madigan Information

Telephone Number(s)

Madigan Directory Assistance:
(253) 968-1110
Puget Sound Military Appointment Center:
(800) 404-4506
Health Net Federal Services:    
(844) 866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
(253) 968-1145 
Beneficiary Counseling & Assistance Coordinators:     
(253) 968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
(800) TRICARE (874-2273)

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Need Guidance About A Referral Or Consultation For Specialty Care? Download The Specialty Care Referral Guide

THE MHS GENESIS PATIENT PORTAL
Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


map

Don't forget to keep your family's information up-to-date in DEERS.