Puyallup Community Medical Home

About Us

Madigan’s Patient-Centered Medical Home Primary Care Clinics are Army Medical Homes with an interdisciplinary approach to delivering evidence-based, comprehensive primary care– coordinating care delivered outside of the primary care setting and proactively engaging patients as partners in health.

The Army Medical Home is designed around one core principle: putting patients first. The Army Medical Home is Army Medicine’s gateway to influence the “life space” where patients make decisions on the key determinants of health and wellness–sleep, activity, and nutrition (that is, the Performance Triad).

Each patient will partner with a team of health care providers - physicians, nurses, behavioral health, clinical pharmacists, physical therapy, and case management professionals - to develop a comprehensive, personal health care plan. This team will form a partnership with you to provide improved access, coordinate needed services, answer your questions, and ensure you get the care you need. Your Medical Home team will remain the same as long as they continue to work within your medical home. This will improve your continuity of care and allow you to develop a closer partnership with your team. The Army Medical Home model has been shown to improve patients’ overall health, resulting in fewer emergency and urgent care visits decreased hospital admissions, shorter inpatient stays, and fewer inpatient readmissions among other positive results.

To transition from a “health care system” to a System for Health, moving away from episodic care to a standardized, long-term model that achieves optimal health outcomes. The Army Medical Home model will facilitate the transformation to a System for Health and be the primary care means for providing patient-centered comprehensive care to patients. The desired end state is for all patients to receive coordinated, comprehensive care guided by the Army Medical Home. The key to this coordination is improved communication using face-to-face and technological methods such as MHS Video Connect, MHS GENESIS Patient Portal and the Military Health System Nurse Advice Line, strengthened by a firm patient-provider relationship. 

Primary Services

• Annual & Sports Physicals
• Chronic Disease Management
• Psychological Consulting
• Case Management

Women’s Health

• Pap tests               
• Contraception management
• Plan B Contraception               
• Lactation Consulting
• Immunizations
• Tobacco cessation classes
• Laboratory: Monday-Friday, 9 a.m. to 4 p.m.; third Wednesday of each month, 1-4 p.m. Closed daily for lunch, noon-1 p.m.  
• Pharmacy: Monday-Friday, 9 a.m. to 4 p.m.; third Wednesday of each month, 1-4 p.m. Closed daily for lunch, noon-1 p.m.  

Common Skin Procedures

• Wart Treatment
• Mole/Skin tag removals
• Skin Biopsies

* These services are for patients assigned to the Puyallup Community Medical Clinic

Adult Walk-In Services

The Madigan-Puyallup Community Medical Home provides the following walk-in services for its established patients, Monday-Friday, 9 a.m. to 3 p.m. (closed daily, noon-1 p.m.).

• Immunizations
• Pregnancy testing
• Infant Weight Checks
• Suture Removal (if sutures were placed at the Madigan Puyallup Medical Home; otherwise, make an appointment with your PCM)

Who can be seen at this location?

The Madigan-Puyallup clinic is open to military family members and a limited number of retirees and their families with active duty dependent and military retiree beneficiary status living in and around the Puyallup, Graham, Spanaway, and Frederickson, Wash., areas.

• The Madigan Main Outpatient Pharmacy Drive-Thru. Call the automated refill line at 253-968-2999, Option 1, for the Madigan Drive Through. Please contact your triage nurse if you're having trouble using the automated refill line.
• Express Scripts: Though there is a copayment, this is another method to receive your medications. Please contact the triage nurse for your provider to discuss. Please be advised this method can take several days to process.
• Retail Pharmacy: You can move your current prescription to a TRICARE retail pharmacy. Please contact the pharmacy of your choice, and give them our phone number of 253-477-5084. A nominal copayment may apply. *Please note, Target/CVS do not accept TRICARE.

We also encourage our patients to use the MHS GENESIS Patient Portal’s Secure Messaging feature to message their health care team. The MHS GENESIS Patient Portal puts you in control of your health care. It gives you secure access to your electronic medical record 24/7 and allows you to reach out  to your health care team when and where it’s convenient for you. It's available on your computer, tablet, or smartphone. For more information, visit our MHS GENESIS page for more information.