Health Services


Breastfeeding (Lactation Consultant) Service


The Lactation Consultant Office for breastfeeding is located in Madigan Army Medical Center and can be reached by taking I-5 Exit 122, traveling straight on Jackson Avenue and then turning onto Madigan Avenue to enter the Hospital Tower East Yellow Parking Lot. The Lactation Consultant Office is on the 3rd Floor of the Hospital Tower.


Your Madigan Team of Lactation Consultants for breastfeeding is here to serve you. Our dedicated staff of both inpatient and outpatient providers, believe in a core system of care which encompasses the Ten Steps to Successful Breastfeeding.

Using these ten steps and the United States Surgeon General’s call to action to support breastfeeding helps us to give you consistent care and smooth transitions from one consultant and/or provider to another. American Academy of Pediatrics Guidelines© help us to give you the confidence you need to breastfeed your baby and meet your baby-feeding goals. We work from a set of assumptions which are shared values throughout Madigan Army Medical Center:

  • Breastfeeding is the most complete form of nutrition for infants
  • Breastfeeding protects the infant from a wide array of infectious and noninfectious diseases
  • Breastfeeding improves maternal health by reducing postpartum bleeding and reducing the risk of premenopausal breast cancer and ovarian cancer
  • Breastmilk: It changes us, at the cellular level from the beginning of our life through our lifespan.

With these things in mind, it helps us to prioritize you and your baby, for the very best experience possible.

We want to give you the information you need to:

  • Initiate breastfeeding as soon after birth as possible, hopefully within an hour.
  • Practice and learn the skills necessary to reach your breastfeeding goals.
  • Enjoy the journey of breastfeeding with support and information along the way:
    • Assist with latch
    • Learn to recognize hunger cues and responses
    • Adapt to changing milk supply
    • Prepare for returning to work and pumping
    • Establish and manage milk supply if baby is in Neonatal Intensive Care Unit

Our goal is to have every mom feel supported to reach her feeding goals!

Inpatient Services:

Four International Board Certified Lactation Consultants (IBCLC) staff the department and are available seven days a week from 7:00 a.m. - 10:30 p.m. for patient care. We prioritize daily inpatient rounds according to need and make an effort to visit every breastfeeding mother prior to hospital discharge.

Outpatient Services:

The Pediatrics Newborn Clinic has one International Board Certified Lactation Consultant (IBCLC) available by appointment only M-F from 8:00 a.m. - 5:00 p.m. Patients are encouraged to seek breastfeeding help early when any breastfeeding concerns arise.

Prenatal Breastfeeding Classes:

Madigan offers two prenatal breastfeeding classes, a 2 hour Basics class and a 3 hour Basics & Working class. These classes cover information that every mother/couple should know who plans to breastfeed.
The Basics of Breastfeeding class will introduce the benefits of breastfeeding, how breast milk is made, what to expect the first few weeks and beyond, how to know that your baby is getting enough milk, helpful techniques on positioning and latching baby, prevention and treatment of common problems, when and how to ask for assistance with breastfeeding. This class is held the 4th Thursday of every EVEN numbered month from 1:00 p.m. - 3:00 p.m.

The Basics & Working class will discuss all of the information in the Basics class plus employer lactation policies, strategies for success, pumps and pumping techniques, Tricare Lactation Policy, breastmilk storage and handling, concerns and issues unique to working and breastfeeding, and support and resources. This class is held the 2nd Thursday of every ODD month from 6:00 p.m. - 9:00p.m.

Classes really do make a difference and they both meet in the Sakakini Conference Room on the third floor of the Hospital Tower. If you are interested in breastfeeding then please schedule a class – you won’t want to miss out on this fantastic information which helps support your optimal breastfeeding experience! Register via the OB Clinic or the Puget Sound Military Appointment Center: (800) 404-4506.

Breastfeeding Support Groups:

MOMS Breastfeeding Support Group is every Tuesday from 1 – 3 p.m. in the Sakakini Conference Room. MOMs group is open to all mothers who are breastfeeding and/or pumping and is staffed by one or more IBCLCs. MOMs Group consists of infant weight checks, questions and answers, breastfeeding assistance, breastfeeding topics, and networking with other mothers.


Breastfeeding Buddies Support Group is the Third Wednesday of every month from 2 – 4 p.m., and is open ONLY for Active Duty/Guard/Reserve breastfeeding or pumping mothers. Breastfeeding Buddies is staffed by an IBCLC with prior military service and consists of breastfeeding or pumping assistance, breastfeeding in the military specific topics, infant weight checks, and networking with other military mothers.


Lactation Stations:

At Madigan moms are welcome to breastfeed or pump anywhere and at any time, we also offer three Lactation Station locations for your privacy and convenience if you wish. The Lactation Stations are located in the Hospital Tower Lobby by the elevators, and at the east end of the first and second floors of the Medical Mall. The Lactation Stations offer a clean, comfortable, secure place for anyone who needs to use a breast pump or wants to breastfeed in private. They feature a locking door, seating, a fold-down table, a power supply to comfortably use a breast pump, as well as space for bags or a stroller.

Additional Resources:

Contact Us

Physical Address

Madigan Army Medical Center
3rd Floor, Hospital Tower
9040 Jackson Ave.
Tacoma, WA 98431


Contact Information

Inpatient Lactation Services Message Line:
(253) 968-3044
Pediatrics Newborn Clinic Lactation Services:
(253) 968-0418
Family Medicine Clinic Lactation Services:
(253) 968-2637
McChord Clinic Lactation Support:
(253) 982-0238
Okubo Clinic Lactation Support:
(253) 966-7574
Puyallup Clinic Lactation Support
(253) 477-5081
South Sound Clinic Lactation Support
(253) 477-5113
Winder Clinic Lactation Support:
(253) 477-0800
Puget Sound Military Appointment Center:
(800) 404-4506

OB Orientation Downloads

Downloads For Expectant Mothers:

Madigan’s OB nurses and providers are now processing all intakes via Telephone.
Our goal is to provide our patients the courtesy to have access to the information below available for download at any time.

Madigan OB/GYN Welcome Letter 
Pregnancy & Childbirth Purple Book 
Pregnancy Do’s & Dont’s 
Pregnancy Medication List 
OB/GYN Genetic Screening Info 

Additional Resources & Tools For Expectant Mothers:

Army Public Health Center Women’s Health Center Portal/Pregnancy
Pregnancy A to Z
Ubicare Sign Up Link
Don't forget to keep your family's information up-to-date in DEERS.