Health Services


Child and Family Behavioral Health Services (CAFBHS)


Driving directions are as follows: From I-5, take exit 122 Berkeley Ave to the Madigan Gate. Once through the gate, take a left at the 3rd light onto Madigan Ave. Take a right at the next stoplight onto Wilson Ave. Make a left onto McKinley Ave. Make a left on East Johnson St to access the parking lot, and you’ll see the CAFBHS entrance on your right.  If you’re entering from the internal hallway of the Annex Ramp 3, then look for the overhead sign “Child and Family Behavioral Health Services” and ring door bell.

Most map/navigation apps will find CAFBHS location as: 9923A East Johnson Street, Tacoma, WA 98431. CAFBHS’ GPS coordinates are: N47°06’09.1” W122°32’24.3”

Google Maps


CAFBHS serves children, adolescent and adult beneficiaries (on space available basis) by offering time-limited, problem-focused, evidence-based psychosocial treatment in the form of individual therapy, couples counseling, and family therapy. Medication management is also offered. CAFBHS services are provided to beneficiaries who are assigned to the following Patient Centered Medical Homes:
  • Pediatrics
  • Family Medicine
  • Internal Medicine
  • McChord Medical
  • Madigan-Puyallup CBMH
  • South Sound CBMH

School Behavioral Health program (SBH)

CAFBHS’ School Behavioral Health program (SBH) provides behavioral health services for military children in local schools. SBH staff are currently in the following elementary schools: Evergreen, Rainier, Hillside, Beachwood, Meriwether, and Carter Lake Elementary.  To engage with SBH, please see your child’s PCM, Pediatrician or respective school staff.

How to Receive Services

Your primary care provider will conduct an initial evaluation, at which time they may place a referral to CAFBHS through your electronic medical record.  Once the referral from your primary care provider is received, CAFBHS staff will contact you to discuss your treatment options.  It is important that you have updated contact information in your medical record.

*Please note that CAFBHS does not see walk-ins. If you require a same-day appointment you may be seen at your patient centered medical home or you may seek emergency care at your nearest emergency room.

Contact Us

Business Hours

Monday-Friday 7:30 a.m. - 4:30 p.m.
Closed on Federal Holidays and Selected Training Holidays

Contact Information

Phone: (253) 968-4843

Physical Address and Directions

Madigan Annex
Bldg. 9923A
Tacoma, WA 98431

Madigan Information

Telephone Number(s)

Puget Sound Military Appointment Center:
(800) 404-4506
Hours: Monday-Friday, 6 a.m.-8 p.m.
Saturday and Sunday, 8 a.m.-5 p.m.
(Appointment Center is Closed on Federal Holidays)

Madigan Directory Assistance:
(253) 968-1110
Health Net Federal Services:    
(844) 866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
(253) 968-1145 
Beneficiary Counseling & Assistance Coordinators:     
(253) 968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
(800) TRICARE (874-2273)


Need Guidance About A Referral Or Consultation For Specialty Care? Download The Specialty Care Referral Guide

Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


Need to Update Your Information in DEERS? Click Here