Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Clinics

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Madigan falls under the Defense Health Agency

Madigan Army Medical Center, serves as one of the largest and most robust military healthcare organization within the Department of Defense (DOD) providing safe, quality care to our military service members, their families, veterans and civilian emergency patients as the most robust and productive healthcare organization within the Military Health System (MHS).

Madigan Facilities

  • Madigan Army Medical Center
  • JBLM Soldier-Centered Medical Home
  • McChord Medical Clinic
  • Okubo Family Medical Center
  • Puyallup Community Medical Home
  • South Sound Community Medical Home
  • Winder Family Medicine Clinic
  • Madigan Annex
  • Sierra U.S. Army Depot Health Clinic, Calif.
  • Yakima Training Center Medical Clinic
  • Medical Readiness Battalion (formerly Troop Battalion)
  • Warrior Transition Battalion, Task Force Phoenix

Madigan Information

Phone

To schedule an appointment by phone, call the PIRMAC at 800-404-4506.

Questions?

Do you have questions about mask wear? Reach out to your health care provider or contact Madigan Patient Advocacy at (253) 968-1145 for assistance.
Don’t forget to keep your family’s information up to date in DEERS!