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Okubo Soldier-Centered Medical Home

About

Madigan’s Patient Centered Medical Home Primary Care Clinics are Army Medical Homes with an interdisciplinary approach to delivering evidence-based, comprehensive primary care– coordinating care delivered outside of the primary care setting and proactively engaging patients as partners in health.

The Army Medical Home is designed around one core principle: putting patients first. The Army Medical Home is Army Medicine’s gateway to influence the “life space” where patients make decisions on the key determinants of health and wellness–sleep, activity, and nutrition (that is, the Performance Triad).

Each patient will partner with a team of healthcare providers – physicians, nurses, and physician assistants, clinical pharmacists, physical therapy, dietician and case management professionals to develop a comprehensive, personal healthcare plan. This team will form a partnership with you to provide improved access, coordinate needed services, answer your questions, and ensure that you get the care you need. Your Medical Home team will remain the same as long as they continue to work within your medical home. This will improve your continuity of care and allow you to develop a closer partnership with your team. The Army Medical Home model has been shown to improve patients’ overall health, resulting in fewer emergency and urgent care visits, decreased hospital admissions, shorter inpatient stays and fewer inpatient readmissions among other positive results.

To transition from a “healthcare system” to a System for Health, moving away from episodic care to a standardized, long-term model that achieves optimal health outcomes. The Army Medical Home model will facilitate the transformation to a System for Health and be the primary care means for providing patient-centered comprehensive care to patients. The desired end state is for all patients to receive coordinated, comprehensive care guided by the Army Medical Home. Key to this coordination is improved communication using face-to-face and technological methods such as MHS GENESIS Patient Portal and the Nurse Advise Line, strengthened by a firm patient-provider relationship.

Primary Services

  • Case Management
  • Immunizations
  • Laboratory
    • Monday through Friday 6:30 a.m. – 3:30 p.m.
  • Pharmacy
    • (Monday through Friday 7:30 a.m. - 3:30 p.m. & Closed daily 12:15 p.m. - 1:00 p.m.)
  • Physical Therapy
    • Monday/Wednesday/Thursday 6:30 a.m. - 3:45p.m., Tuesday 6:30 a.m. - 3:30 p.m.,
    • Friday 6:30 a.m. - 3:00 p.m. (Closed daily 12:00 p.m. - 1:00 p.m.)

Additional Services

Monday, Tuesday, Wednesday and Friday, 8 a.m. - 2:30 p.m., and Thursdays, 11:30 a.m. - 2:30 p.m.

Walk-in

-Paperwork Request drop-off
-Physical paperwork pickup
-Pregnancy Test
-Nurse Driven Protocols:
      - Females with Urinary Tract Infection
      - Adults with sore throat or upper respiratory symptoms

Scheduled Services (1-800-404-4506) with limited walk-in availability

- Immunizations
- Blood Pressure Checks
- EKG

*Note: CLOSED every 3rd Thursday of the month after sick-call until 1 p.m.

Sick Call

Sick Call for assigned units to Okubo 6:20 a.m. - 7:00 a.m. Mon. –Fri. (Excluding federal holidays & selected training holidays)*

*After Sick Call hours, active duty Soldiers in a unit assigned to the 593rd ESC should call to make an appointment with their provider using the (800) 404-4506 Puget Sound Military Appointment Center. 2-2 SBCT Soldiers should call the clinic to schedule an appointment with their provider using the (253) 967-3855 2-2 SCMH clinic line.

Medication Disposal

The Okubo Soldier-Centered Medical Home offers a secure receptacle for the safe disposal of unwanted, unused or expired medications. The blue "medsafe" receptacle is located in the lobby of the medical home. This receptacle is a one-way drop door open to accept medications during regular business hours.

Accepted medications for disposal in the medsafe include prescription and over-the counter medicines to include controlled-substance medications, vitamins, medicated lotions/ointments, liquid medication in leak-proof containers, and transdermal skin patches. Items that are not suitable for deposit in the medsafe are needles (sharps), illegal drugs, aerosol spray cans (to include aerosol inhalers), and chemicals or hazardous waste.

Additional information can be found at http://www.fda.gov/ForConsumers/ConsumerUpdates/ucm101653.htm

Who can be seen at this location

Joint Base Lewis-McChord Active Duty Service Members assigned or attached to 7th ID, 593rd ESC, 13th CSSB, 17th FAB, 555th EN BDE and 2-2 ID (SBCT)

Unit Specific Instructions for care and medical readiness

 

History

The Okubo Family Medical and Dental Complex is named after Technician Fifth Grade James K. Okubo, a combat medic assigned to the 442nd Combat Regimental Team that saw heavy combat in Europe during World War II.

Okubo distinguished himself by extraordinary heroism in action in a French forest close to the German border on October 28, 29 and November 4, 1944 in which he treated and saved more than 25 men. He ran 75 yards under a hail of machine-gun fire to a tank, where a badly wounded soldier was trapped and climbed inside the tank, lifted the man onto his back and carried him to safety. Okubo dragged himself by his elbows hundreds of yards through that same forest to save other wounded comrades in K Company of the 442nd Regimental Combat Team. For his actions, Okubo was awarded the Silver Star.

Okubo, a Washington state native and a son of a restaurateur, was born in Anacortes and raised in Bellingham, where he played high-school football. He was a Nisei, which means that he was a second generation Japanese American. He was one of six children of Kenzo and Fuyu Okubo. After the death of Mrs. Okubo’s sister, the Okubos added three nephews and one niece to their family.

In February 1942, Executive Order 9066 directed the government to confine Japanese Americans in internment camps scattered throughout the West. Okubo and his family were sent first to Tule Lake, Calif., then to Heart Mountain, Wyo.
 

442nd Regimental Combat Team: "Go for Broke"

Okubo and other Nisei were originally classified as 4C – enemy alien, unavailable for the draft. A year later, the government reversed its policy and allowed Japanese Americans to enlist in the military. Okubo, his two brothers Sumi and Hiram and his two cousins Isamu and Saburo Kunimatsu volunteered for the military. James, Sumi, Hiram and Saburo were assigned to the all-Japanese-American 442nd Regimental Combat Team. The unit earned more than 18,000 individual medals and was the most decorated unit in World War II. His cousin Saburo was assigned to the military intelligence service in the Pacific Theater. His cousin Isamu was killed in action in Italy and Sumi and Hiram were disabled as a result of their war injuries.

Okubo survived the war, later moving to Michigan and becoming a dentist and a faculty member with the University of Detroit Dental School. Tragically, he was killed in a car accident on January 29, 1967. He was 47.

In 1996, Congress directed the Secretary of the Army to review service records of Asian Americans who received the Distinguished Service Cross during World War II to determine if any should be upgraded to the Medal of Honor. Command Historian James C. McNaughton was assigned to review the service records and recommended upgrading Okubo’s Silver Star to the Medal of Honor because at the time, combat medics were not awarded the Distinguished Service Cross.

Okubo’s Medal of Honor was presented to his wife Nobuyo “Nobi” Okubo at a formal ceremony at the White House on June 21, 2000. On February 21, 2002, a formal ribbon-cutting ceremony was held opening the brand new multi-million dollar, state-of-the-art family medical and dental complex with Okubo's widow, Nobuyo Okubo in attendance. The Okubo Medical and Dental Complex is more than 25,000 square feet in size and consists of 39 dental and medical examination and treatment rooms.

Tobacco Free Campus

Madigan is a smoke/tobacco /nicotine free campus. If you are interested in becoming nicotine free, please ask the staff to assist you. Smoking on the premises is not permitted.

Madigan Army Medical Center Tobacco Cessation Clinics:

Most clinics have on-site cessation programs, speak to your Primary Care Provider or
call the Armed Forces Wellness Center at 966-3757

Contact Us

Make an appointment:

1-800-404-4506
Monday-Friday: 6:00 a.m. - 8:00 p.m.
Saturday and Sunday: 7:00 a.m. - 3:30 p.m.
Closed Federal Holidays

Location

11582 C Street
Joint Base Lewis-McChord, WA 98433

Hours

Monday-Friday 6:20 a.m. - 3:30 p.m.
Closed on Federal Holidays and Selected Training Holidays

Phone

Puget Sound Military Appointment Center:
(800) 404-4506
To Cancel an Appointment:
1-800-404-4506, Option 3
MHS Nurse Advice Line 24/7:
1-800-874-2273, 24/7, Option 1
To Speak to a Nurse on Your Care Team:
(253) 966-1991, Option 3
To Speak to a Receptionist:
(253) 966-1991, Option 4
For Dental, Radiology, Physical Therapy, Pharmacy or Lab:
(253) 966-1991, Option 5

MHS GENESIS Patient Portal

(253) 966-1991, Option 6

Madigan Information

Telephone Number(s)

Madigan Directory Assistance:
(253) 968-1110
Puget Sound Military Appointment Center:
(800) 404-4506
Health Net Federal Services:    
(844) 866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
(253) 968-1145 
Beneficiary Counseling & Assistance Coordinators:     
(253) 968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
(800) TRICARE (874-2273)

___________________________

Need Guidance About A Referral Or Consultation For Specialty Care? Download The Specialty Care Referral Guide

THE MHS GENESIS PATIENT PORTAL
Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


map

Don't forget to keep your family's information up-to-date in DEERS.