Health Services




Our services range from clinical pathology such as phlebotomy (blood drawing), chemistry, hematology, microbiology, and anatomic pathology including surgical pathology, cytology, and autopsy. In addition the Department of Pathology is responsible for the oversight, preparation, storage, and administration of blood products.

The first totally automated lab in the Department of Defense, Madigan's CORE Lab, was unveiled to staff and guests at a ribbon-cutting ceremony at Madigan Army Medical Center on Aug. 23, 2017.


Phlebotomy services are also offered in the following clinics from 8:15 a.m.-4:00 p.m. M-F (no DOLAs or holidays).

Internal Medicine



Patients using MHS GENESIS Patient Portal can click “Health Record” from the home screen, then select “Pathology” to access most laboratory results.

Laboratory Information

Madigan Army Medical Center
Ground Floor, Medical Mall
9040 Jackson Ave.
Tacoma, WA 98431

Business Hours

Monday-Friday 7:00 a.m. - 3:30 p.m.
Closed on Federal Holidays and Selected Training Holidays


Laboratory Phone Numbers

Front Office/Laboratory Information:    
(253) 968-1930
Specimen Processing:    
(253) 968-1182

Madigan Information

Telephone Number(s)

Puget Sound Military Appointment Center:
(800) 404-4506
Hours: Monday-Friday, 6 a.m.-8 p.m.
Saturday and Sunday, 8 a.m.-5 p.m.
(Appointment Center is Closed on Federal Holidays)

Madigan Directory Assistance:
(253) 968-1110
Health Net Federal Services:    
(844) 866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
(253) 968-1145 
Beneficiary Counseling & Assistance Coordinators:     
(253) 968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
(800) TRICARE (874-2273)


Need Guidance About A Referral Or Consultation For Specialty Care? Download The Specialty Care Referral Guide

Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


Need to Update Your Information in DEERS? Click Here