Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More
Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Getting Care

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Driving Directions

From Interstate 5

From the Madigan Army Medical Center Gate (Interstate 5 exit 122) continue on Jackson Avenue to the second traffic light (on base) and turn right at Beaumont Avenue. Madigan Family Medicine is located on the ground floor of the Medical Mall.         

Directions via Google Maps

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Contact Us

Phone

Madigan Directory Assistance
253-968-1110

Pacific Integrated Referral Management and Appointing Center
800-404-4506
Hours: Monday-Friday
6 a.m. to 6 p.m.

Health Net Federal Services   
844-866-9378
Madigan Referral Management Center   
253-968-1145, Option 5
Patient Assistance Center    
253-968-1145 
Beneficiary Counseling & Assistance Coordinators    
253-968-1145, Option 3
Patient Advocacy
253-968-1145, Option 4
MHS Nurse Advice Line
800-TRICARE (874-2273)

Hours

Madigan Army Medical Center
Monday-Friday
8 a.m. to 5 p.m.
Outpatient Pharmacy Hours
Lobby:
Monday-Friday
8:30 a.m. to 5 p.m.
Saturday
7 a.m. to 3 p.m.

Location

9040A Jackson Ave.
Joint Base Lewis-McChord, WA 98431


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Don’t forget to keep your family’s information up to date in DEERS