Live in the West Region? You still have time to set up your payment info if you pay by EFT, credit card, or debit card. If you have TRICARE Prime, TRICARE Select, TRICARE Young Adult, TRICARE Reserve Select, or TRICARE Retired Reserve, you now have until Feb. 28. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Patient Resources

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Military Health System Policies

Madigan Army Medical Center Visitor Guidance

Masks/Face Covering Policy 


 
 
For questions/concerns during your visit, please ask a member of the patient’s healthcare team. 
For updates and resources, visit:
Madigan on Facebook: facebook.com/Madiganhealth
Madigan’s COVID-19 website: http://go.usa.gov/xHCPx

Health Care Equity Statement

The DHA is proud to serve our beneficiaries and is committed to ensuring that all patients receive excellent care. DHA has established, in writing, a policy that its programs are conducted without discrimination, and maintains formal and informal processes for patients to undertake when they believe otherwise.

References

DHA Administrative Instruction 101, Processing Procedures for Complaints Involving Discrimination in Military Health System (MHS) Health Programs and Activities
DHA Procedural Instruction 6025.02, Nondiscrimination in Military Health System (MHS) Programs and Activities

Madigan Information

Contact Info:

Pacific Integrated Referral Management and Appointing Center (PIRMAC)

800-404-4506

Hours

Monday - Friday
6 a.m. to 8 p.m.
Saturday - Sunday
8 a.m. to 5 p.m.
Closed on federal holidays

Madigan Directory Assistance:
253-968-1110
Health Net Federal Services:    
844-866-9378
Madigan Referral Management Center:    
253-968-1145, Option 5
Patient Assistance Center:    
253-968-1145 
Beneficiary Counseling & Assistance Coordinators:     
253-968-1145, Option 3
Patient Advocate
253-968-1145, Option 4
Military Health System Nurse Advice Line (always open):    
800-TRICARE (874-2273)

___________________________

Need Guidance About A Referral Or Consultation For Specialty Care? Download The Specialty Care Referral Guide

THE MHS GENESIS PATIENT PORTAL
Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


map

Don’t forget to keep your family’s information up to date in DEERS