Patient Resources

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Military Health System Policies

Madigan Army Medical Center Visitor Guidance

Masks/Face Covering Policy Update
Effective March 10, 2023


 
 

Emergency Department/ER Visitor Policy



 
Thank you for your patience and support as we work to ensure everyone’s safety! We will update guidance as appropriate based on new information.

For questions/concerns during your visit, please ask a member of the patient’s healthcare team.
 
For updates and resources, visit:
Madigan on Facebook: facebook.com/Madiganhealth
Madigan’s COVID-19 website: http://go.usa.gov/xHCPx
 
 

Madigan Information

Telephone Number(s)

Puget Sound Military Appointment Center:
(800) 404-4506
Hours: Monday-Friday: 6:00 a.m. - 6:00 p.m.
(Appointment Center is Closed on Federal Holidays)
Madigan Directory Assistance:
(253) 968-1110
Health Net Federal Services:    
(844) 866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
(253) 968-1145 
Beneficiary Counseling & Assistance Coordinators:     
(253) 968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
(800) TRICARE (874-2273)

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Need Guidance About A Referral Or Consultation For Specialty Care? Download The Specialty Care Referral Guide

THE MHS GENESIS PATIENT PORTAL
Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


map

Don't forget to keep your family's information up-to-date in DEERS.