Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

Patient Resources

Military Health System Policies

Search Policies

Madigan Army Medical Center Visitor Guidance

Masks/Face Covering Policy

For questions/concerns during your visit, please ask a member of the patient’s healthcare team.
For updates and resources, visit:

Madigan on Facebook: facebook.com/Madigan health

Madigan’s COVID-19 website: http://go.usa.gov/xHCPx

Health Care Equity Statement

The DHA is proud to serve our beneficiaries and is committed to ensuring that all patients receive excellent care. DHA has established, in writing, a policy that its programs are conducted without discrimination, and maintains formal and informal processes for patients to undertake when they believe otherwise.

References

DHA Administrative Instruction 101, Processing Procedures for Complaints Involving Discrimination in Military Health System (MHS) Health Programs and Activities
DHA Procedural Instruction 6025.02, Nondiscrimination in Military Health System (MHS) Programs and Activities

Madigan Information

Contact Info:

Pacific Integrated Referral Management and Appointing Center (PIRMAC)

800-404-4506

Hours

Monday - Friday
6 a.m. to 8 p.m.
Saturday - Sunday
8 a.m. to 5 p.m.
Closed on federal holidays

Madigan Directory Assistance:
253-968-1110
Health Net Federal Services:
844-866-9378
Madigan Referral Management Center:
253-968-1145, Option 5
Patient Assistance Center:
253-968-1145
Beneficiary Counseling & Assistance Coordinators:
253-968-1145, Option 3
Patient Advocate
253-968-1145, Option 4
Military Health System Nurse Advice Line (always open):
800-TRICARE (874-2273)

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Need Guidance About A Referral Or Consultation For Specialty Care? Download The Specialty Care Referral Guide

THE MHS GENESIS PATIENT PORTAL
Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431