Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

Health Services

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COVID-19 Vaccine

The CDC recommends everyone 6 months and older get an updated COVID-19 vaccine to protect against the potentially serious outcomes of COVID-19 illness.

FDA-approved or authorized COVID-19 vaccines are currently available to all U.S. citizens and residents. Visit the CDC website for more information.

Madigan has ordered the updated COVID-19 vaccine and is awaiting its arrival. Once the vaccine is available, we’ll post updates and instructions on how to schedule appointments.
  
The updated COVID-19 vaccine is also available at TRICARE network pharmacies as well as at other community locations. To find the nearest TRICARE network vaccine location and to make an appointment, please see TRICARE Immunizations.

If you or your child are immunized off post, please provide a copy of your vaccine record to your provider and care team so we can update your immunization record.

Fore more information, see Madigan's COVID-19 testing page.

Concerns about the vaccine?

Speak with a Vaccine Expert. You may contact the DHA-Immunization Healthcare Support Center at 877-GET-VACC (877-438-8222) option 1, or Defense Switched Network (DSN) 761-4245, option 1, if you have questions about the vaccines or about an adverse event following vaccination.

Questions? Visit our Frequently Asked Questions.

Visit the CDC Website for up to date COVID-19 information.
 

COVID-19 testing

COVID-19 testing is still available at Madigan Army Medical Center. Please contact your primary care clinic for testing information. Patients also can seek testing at the sites directed by the Washington State Department of Health. 


Madigan will continue to test:

  • Individuals who are symptomatic and have symptoms of COVID-19 as defined by the CDC
  • Individuals who have a scheduled procedure/surgery
  • Individuals scheduled for official DoD travel where mode of travel or destination requires testing
  • Dependents who are less than 18 years of age
  • Individuals 18 years and older who require a COVID-19 test to return to in-person college

Madigan does not test currently:

  • People without symptoms - except for those listed above
Everyone, including children, must have their DOD ID number when presenting for a test. Please check the MHS GENESIS Patient Portal for your test results. 

Downloadable Forms & Post-testing Guidance

COVID-19 Screening – What To Do While Awaiting Results (PDF)
How to Obtain My COVID-19 Lab Results (PDF) 
  • Ensure that you notify your chain of command and self-isolate while awaiting your test result.
  • If your test is positive, you are to isolate for a five-day period in accordance with Force Health Protection Guidance Supplement 15 (revision 3).
  • Day 0 is the full first day of symptoms. Day 1 is the first full day after symptoms developed (or positive test in the event you do not have symptoms).
  • Continue to monitor your symptoms and be sure to seek medical attention for any trouble breathing, chest pain, or confusion.
  • Stay in a separate room from other household members, if possible. Don’t share personal household items and wear a well-fitting mask when around others. Ventilate the space as much as possible.
  • You may leave isolation after five days if you are no longer having symptoms or if you have no fever for more than 24 hours (and any remaining symptoms are resolving).
  • It is imperative that personnel utilize a well-fitting mask for an additional 5 days after leaving isolation when around others.
  • You must stay in isolation beyond five days if fever, shortness of breath, or severe fatigue persist. Please remain in isolation until you no longer have fever for more than 24 hours and any remaining symptoms are resolving.
  • A negative test is not required to discontinue isolation.
  • The CDC advises against additional testing for a 90-day period following an initial test in most situations.
  • Please contact your primary care team in the event you have any additional questions.

 Madigan will continue to reevaluate these guidelines on a weekly basis and provide updates to the JBLM community. 

 

 

 

Contact Us

Phone

Madigan Directory Assistance:
253-968-1110
Puget Sound Military Appointment Center:
800-404-4506
Health Net Federal Services:    
844-866-9378
Madigan Referral Management Center:    
253-968-1145, Option 5
Patient Assistance Center:    
253-968-1145 
Beneficiary Counseling & Assistance Coordinators:     
253-968-1145, Option 3
Patient Advocacy
253-968-1145, Option 4
Nurse Advice Line (always open):    
800-TRICARE (874-2273)

Location

9040A Jackson Ave.
Joint Base Lewis-McChord, WA 98431
map

Don’t forget to keep your family’s information up to date in DEERS