Health Services


Behavioral Health

Department of Behavioral Health

Madigan's Department of Behavioral Health has the largest number of behavioral health providers in the Army and offers comprehensive behavioral health services to all TRICARE eligible beneficiaries such as:

  • Inpatient and Outpatient psychiatric care
  • Evaluation and management of psychotropic medications
  • Individual, group and family psychotherapy
  • Diagnostic evaluation and psychological testing
  • Child and adolescent care
  • Addiction treatment programs
  • Family crisis emergencies

...and more!

Behavioral Health in Primary Care

Behavioral Health consultants are located at Patient-Centered Medical Homes, Soldier-Centered Medical Homes and Community-Based Medical Homes serving Active Duty, Retirees and Families to provide brief assessment and Behavioral Health services in collaboration with the patient’s primary health care manager (PCM).

24/7 Resources


Suicide Prevention Lifeline

We can all help prevent suicide. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.

Psychological Health Resource Center: 866-966-1020

Available 24/7 by phone, online chat, or email.

Military Crisis Line: 800-273-8255

The Military Crisis Line, text-messaging service, and online chat provide free VA support for all Service members, including members of the National Guard and Reserve, and all Veterans, even if they are not registered with VA or enrolled in VA health care.

No matter what you are facing, you don't have to go at it alone. Visit for free, confidential resources including online articles, print materials, videos and podcasts. Help is available and treatment works. If you or someone you know is coping with any concerns, know that reaching out is a sign of strength. Talk to a health care provider or start with one of many available resources on the Real Warriors Campaign website, including the Psychological Health Resource Center where you can speak with a confidential health resource consultant 24/7.

If after hours and need behavioral health care, go to the Madigan Emergency Room or call 911

Madigan Information

Telephone Number(s)

Madigan Directory Assistance:
(253) 968-1110
Puget Sound Military Appointment Center:
(800) 404-4506
Health Net Federal Services:    
(844) 866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
(253) 968-1145 
Beneficiary Counseling & Assistance Coordinators:     
(253) 968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
(800) TRICARE (874-2273)


Need Guidance About A Referral Or Consultation For Specialty Care? Download The Specialty Care Referral Guide

Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


Don't forget to keep your family's information up-to-date in DEERS.