McChord Clinic

About

Madigan’s Patient Centered Medical Home Primary Care Clinics are Army Medical Homes with an interdisciplinary approach to delivering evidence-based, comprehensive primary care– coordinating care delivered outside of the primary care setting and proactively engaging patients as partners in health.

The Army Medical Home is designed around one core principle: putting patients first. The Army Medical Home is Army Medicine’s gateway to influence the “life space” where patients make decisions on the key determinants of health and wellness–sleep, activity, and nutrition (that is, the Performance Triad).

Each patient will partner with a team of healthcare providers – physicians, nurses, behavioral health, clinical pharmacists, physical therapy and case management professionals to develop a comprehensive, personal healthcare plan. This team will form a partnership with you to provide improved access, coordinate needed services, answer your questions, and ensure that you get the care you need. Your Medical Home team will remain the same as long as they continue to work within your medical home. This will improve your continuity of care and allow you to develop a closer partnership with your team. The Army Medical Home model has been shown to improve patients’ overall health, resulting in fewer emergency and urgent care visits, decreased hospital admissions, shorter inpatient stays and fewer inpatient readmissions among other positive results.

To transition from a “healthcare system” to a System for Health, moving away from episodic care to a standardized, long-term model that achieves optimal health outcomes. The Army Medical Home model will facilitate the transformation to a System for Health and be the primary care means for providing patient-centered comprehensive care to patients. The desired end state is for all patients to receive coordinated, comprehensive care guided by the Army Medical Home. Key to this coordination is improved communication using face-to-face and technological methods such as MHS GENESIS Patient Portal and the Nurse Advise Line, strengthened by a firm patient-provider relationship.

Primary Services

• Case Management
• Clinic Pharmacy*
• Diabetes Education
• Laboratory
• Outpatient Records
• Patient Advocacy
• Radiology(plain films only)

Sub Clinics/Services

• Behavioral Health Clinic
• Immunizations Clinic (CLOSED between 11:30 a.m.-1 p.m.)
• Physical Therapy Clinic (Active Duty Servicemembers may directly book appointments at
  1-800-404-4506 without PCM referral)
• Women's Health Clinic

*All Defense Enrollment Eligibility Reporting System (DEERS) eligible beneficiaries can use our prescription services. The pharmacy can fill original prescriptions from civilian or military sources, and transfer refills from other military installations as long as the pharmacy carries the medication. Patients may also use TRICARE Pharmacy Home Delivery or a TRICARE civilian network pharmacy.

Adult Walk-in Services

The McChord Clinic provides these walk-in services for adult patients enrolled to the Family Medicine Medical homes Monday through Friday 7:30 am-2:30pm

• Blood Pressure Checks (Kiosk in lobby area)
• Immunizations
• Pregnancy Test
• Suture Removal
• Test for Urinary Tract Infections (Women 18-50 years)
• Throat Cultures

Medication Disposal

The McChord Clinic offers a secure receptacle for the safe disposal of unwanted, unused or expired medications. The blue "medsafe" receptacle is located in the pharmacy waiting area of the clinic. This receptacle is a one-way drop door open to accept medications during regular business hours.

Accepted medications for disposal in the medsafe include prescription and over-the counter medicines to include controlled-substance medications, vitamins, medicated lotions/ointments, liquid medication in leak-proof containers, and transdermal skin patches. Items that are not suitable for deposit in the medsafe are needles (sharps), illegal drugs, aerosol spray cans (to include aerosol inhalers), and chemicals or hazardous waste.

Additional information can be found at http://www.fda.gov/ForConsumers/ConsumerUpdates/ucm101653.htm

Who can be seen at this location

Patients seen at the McChord Clinic are enrolled specifically into the McChord Clinic and includes active duty service members, families and selected retirees.

Madigan Army Medical Center Tobacco Cessation Clinics:

Most clinics have on-site cessation programs, speak to your Primary Care Provider or
call the Armed Forces Wellness Center at 966-3757