Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

Getting Care

Redirecting...

Care with compassion

Getting Care At Madigan


With our enhanced precautions and virtual care options, take comfort in knowing that we're ready to safely care for you whenever you need us. We ask that you wear a cloth mask or face covering from home. If you don't have a mask of your own, we will provide one for you when entering the facility. Explore the options for getting care at Madigan in the left navigation bar.

 

New to Madigan?

Visit our New Patients page.

Madigan Information

Telephone Number(s)

Madigan Directory Assistance:
(253) 968-1110
Appointment Line:
(800) 404-4506
Hours: Monday-Friday: 6:00 a.m. - 6:00 p.m.
Health Net Federal Services:    
(844) 866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
(253) 968-1145 
Beneficiary Counseling & Assistance Coordinators:     
(253) 968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
(800) TRICARE (874-2273)

THE MHS GENESIS PATIENT PORTAL
Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


map
Don’t forget to keep your family’s information up to date in DEERS!