Optometry Services

Beneficiaries are welcome to seek care at any of the three JBLM optometry clinics (Madigan Optometry, Winder Optometry, and McChord Optometry).

Optometry Services provide the highest quality comprehensive eye care for patients through multidisciplinary customer focused services. We provide a spectrum of specialty care, education and counseling regarding the eyes, and services that ensure the visual readiness of our service members. Optometry Services conduct comprehensive eye exams, diagnosis of ocular disease, care of manageable ocular trauma, and limited medical contact lens fittings (specialty service limited to certain corneal conditions). Please refer to TRICARE Eye Exam for a complete list of TRICARE vision benefits.

While active duty service members must normally receive their eye care at one of our clinics, other TRICARE Prime patients are eligible to receive care with any network optometrist with no referral needed (TRICARE Prime family members can get one routine eye exam per year and TRICARE Prime retirees can get one routine eye exam every two years). Visit https://tricare.triwest.com/en/beneficiary/ for a directory of network optometrists or call 1-888-874-9378 or contact Madigan’s Patient Assistance Center at 253-968-1145 to personally consult with a Patient Advocate and learn more about self-referrals to network optometrists.

Who can be seen here?

Active duty service members (including National Guard or Reserve activated for more than 30 days), TRICARE Prime over the age of 5 years old; TRICARE Plus, TRICARE Select, and TRICARE For Life patients receive services on a space-available basis only.

Services by appointment

• Routine Eye Exams
• Contact Lens Renewals. Non-medical or cosmetic contact lens services are at the doctor’s discretion. Clinic resources are limited, and non-medical or cosmetic contact lens services (fitting, evaluation, or supply) are not a TRICARE benefit. To obtain a renewed CL prescription, patients MUST bring current CL information (boxes or past prescription) and bring CLs to eye exam. Contact lens services may require a follow-up visit. Patients are encouraged to wear spectacles for all routine eye exams.
• Diabetic Eye Exams (no referral required)
• Active Duty Military Physical Exams – call the individual clinic to schedule this type of appointment.

Walk-in Services

• Military Issue Optical Shop
  • Active duty service members, retirees, National Guard, or Reserve on orders for more than 30 days
  • Our Optical Dispensary can order eyewear with a valid prescription from military or civilian sources
• Emergent Walk-Ins (acute symptoms within last 48 hours)
  • Patients with sudden vision loss should report to the emergency room
• Driver’s License Vision Screening Renewals (except Washington State or states that require an ocular health assessment - these individuals need to schedule a routine eye exam)

* Active Duty Service Members *

• A MEDPROS Vision SCREENING consists of basic visual acuity testing and is an annual requirement of all Soldiers, regardless of spectacle wear or not. IAW DA PAM 40-506, a MEDPROS Vision Screening MUST be performed at the unit level and annotated by a unit MEDPROS representative. Walk-In MEDPROS Vision Screenings are NOT performed by the Optometry Clinics; MEDPROS Vision Screenings are performed by the Soldier’s unit.

• A vision (eye) EXAM is recommended every one or two years for those service members who have been prescribed prescription eyewear. These service members are required to maintain two pair of glasses as well as inserts for their military combat eye protection and protective masks if indicated (Uncorrected vision worse than 20/40 require optical inserts).