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Health Services



Optometry Clinic


Contact Information

Schedule your routine Optometry appointment by calling Puget Sound Military Appointment Center: (800) 404-4506.

To schedule your Optometry follow-ups (within 12 months of previous eye exam) or for additional information please contact your supporting Optometry Clinic:

Madigan Optometry Front Desk: (253) 968-3760
Madigan Optometry Glasses Orders: (253) 968-2987
Winder Clinic Optometry Front Desk: (253) 477-3788
Winder Clinic Optometry Glasses Orders: (253) 477-3793
McChord Optometry Front Desk: (253) 982-2032


From I-5 take exit 122 to the Madigan gate. From the gate make a right at the second traffic light into the Medical Mall entrance. Please plan to arrive 15 minutes prior to your scheduled appointment time. Due to the popularity of Madigan and the large population we serve, patient parking may be a challenge at times.


The Optometry Clinics provide the highest quality comprehensive eye care for patients through multidisciplinary customer focused services. We will provide a spectrum of specialty care, education and counseling regarding the eyes, and services that ensure the visual readiness of our Soldiers. The Optometry Clinics conduct comprehensive eye exams, diagnosis of ocular disease, care of manageable ocular trauma, and limited medical contact lens fittings (specialty service limited to certain corneal conditions). Please refer to TRICARE Eye Exam for a complete list of the TRICARE Vision Benefit Fact Sheet.

Our clinic is staffed to meet the needs of active duty service members, thus active duty service members have priority. We have a limited number of appointments that are available for family members and retirees, but our services are well- complemented by a large pool of TRICARE eye care providers in the private sector. Depending upon an individual’s TRICARE Status, non-active duty patients may self-refer themselves at no cost to a TRICARE Panel member. Non- active duty beneficiaries who have difficulty in gaining an eye examination at one of our military Optometry clinics, may learn more about their opportunity to self-refer themselves to a private sector provider by personally consulting with Madigan’s Patient Assistance and Referral Center at (253) 968-2903). The Patient Assistance and Referral Center can provide a list of eligible TRICARE Optometrists or visit HealthNet for a directory of TRICARE Optometrists or call (844) 866-9378.

Who can be seen here?

Active Duty military, Tricare Prime over the age of 5 years old, and Tricare Plus.

Primary Services

  • Routine Eye Exams
  • Contact Lens Renewals. Non-medical or cosmetic contact lens services are at the doctor’s discretion. Clinic resources are limited and non-medical or cosmetic contact lens services (fitting, evaluation, or supply) are not a TRICARE benefit. In order to obtain a renewed contact lens prescription, patients MUST bring current CL information (boxes or past prescription) and bring CLs to eye exam. Contact Lens Services may require a follow-up visit. Patients are encouraged to wear spectacles for all routine eye exams.
  • Diabetic Eye Exams (no referral required)
  • Active Duty Military Physical Exams
  • Emergent Walk-Ins (acute symptoms within 48 hours); No Walk-In Routine Eye Exams offered
  • Glasses and military optical devices order. All Active Duty Military, Retired Military, and National Guard & Reserves on orders for 30 days or more can use our optical services. Our Optical Dispensary can order eyewear with a valid glasses prescription from civilian or military sources.

Walk-in Services

  • Active Duty Physical Exams (except Class 1 Flight and DODMERB)
  • Military Glasses and Inserts Orders (with current prescription)
  • Emergent Walk-Ins (acute symptoms within 48 hours)
    • Patients with sudden vision loss should report to the emergency room
  • Driver’s License Vision Screening Renewals (except WA State or states that require an ocular health assessment, therefore need to schedule a routine eye exam)


It is imperative that all military members understand the difference between their annual vision requirements involving medical readiness:

  • A MEDPROS Vision SCREENING consists of basic visual acuity testing and is an annual requirement of all Army Soldiers regardless of spectacle wear or not. IAW PAM 40-506, MEDPROS Vision Screening MUST be performed at the unit level and annotated by a unit MEDPROS representative. Walk-In MEDPROS Vision Screenings are NOT performed by the Optometry Clinics; MEDPROS Vision Screenings are performed by the Soldier’s unit.
  • A vision (eye) EXAM is recommended every one or two years for those military members who have been prescribed prescription eyewear. These service members are required to maintain two pair of glasses as well as inserts for their protective masks or military combat eye protection if indicated (Uncorrected vision worse than 20/40 require optical inserts).

Optometry Clinic

Physical Address

Madigan Army Medical Center
Ground Floor, Medical Mall
9040 Jackson Ave.
Tacoma, WA 98431

Business Hours

Monday - Friday 7:00 a.m. - 4:00 p.m,
Closed the second Thursday of the month 12:00 p.m. - 4:00 p.m. for staff training,
Closed on Federal Holidays and Selected Training Holidays

Phone Numbers

Madigan Optometry Front Desk:
(253) 968-3760
Madigan Optometry Glasses Orders:  
(253) 968-2987
Winder Clinic Optometry Front Desk:    
(253) 477-3788
Winder Clinic Optometry Glasses Orders:    
(253) 477-3793
McChord Optometry Front Desk:    
(253) 982-2032

Madigan Information

Telephone Number(s)

Madigan Directory Assistance:
(253) 968-1110
Puget Sound Military Appointment Center:
(800) 404-4506
Health Net Federal Services:    
(844) 866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
(253) 968-1145 
Beneficiary Counseling & Assistance Coordinators:     
(253) 968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
(800) TRICARE (874-2273)


Need Guidance About A Referral Or Consultation For Specialty Care? Download The Specialty Care Referral Guide

Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


Don't forget to keep your family's information up-to-date in DEERS.