Health Clinics


Allen Soldier-Centered Medical Home (SCMH)


From the Madigan Army Medical Center Gate (Interstate 5, Exit 122) continue on Jackson Ave. Jackson Ave become Pendleton Ave. Make a left on 41st Division Drive. Continue on 41st Division Drive onto Railroad Ave. The Allen Soldier-Centered Medical Home is located at the corner of Railroad Ave and S 20th St.

From the Joint Base Lewis-McChord, Lewis Main Gate (Interstate 5, Exit 120) Continue on 41st Division Drive onto Railroad Ave. The Allen Soldier-Centered Medical Home is located at the corner of Railroad Ave and S 20th St.


The Allen Soldier Centered Medical Home (SCMH) offers a broad range of primary and specialty care services to active duty soldiers of the 1-2 SBCT.

Providers at the Allen SCMH are available for non-urgent medical consultation using the MHS GENESIS Patient Portal. Soldiers are encouraged to enroll in the MHS GENESIS Patient Portal to

  • Discuss your current health and determine if you need to make an appointment
  • Discuss an existing or expiring profile
  • Request lab and radiology results
  • Request prescription refills

Soldiers can enroll in the MHS GENESIS Patient Portal by logging on to

Sick Call

  • You must be screened by your battalion and receive a sick call slip.
  • If you need to be seen by a provider for sick call, report to the Allen SCMH between 6:30-7:30 a.m.
  • If you do not need to see a provider during sick call, but need to schedule an appointment, please call the Puget Sound Military Appointment Center at (800) 404-4506.

No Walk-In Services At This Time:

Call the Allen SCMH to schedule the following services:
  • Blood pressure checks
  • HIV draw
  • Immunizations
  • Pregnancy tests
  • Repeat medication injections
  • EKG


If you need to speak with your provider about an existing or expiring profile, please make an appointment or visit MHS GENESIS Patient Portal.

Behavioral Health

Behavioral Health services are available for Soldiers at 1-2 SBCT Embedded Behavioral Health (EBH) located at R3742 Railroad Ave, JBLM, WA 98433.


  • All chapter, school and ETS physicals will be scheduled at the Allen SCMH
  • Physical packets can be picked up at the Allen SCMH
  • Soldiers must complete all paperwork and labs prior to scheduling their appointment
  • Chapters 9, 10, 13 and 14 physicals require an escort

Physical Health Assessment (PHA)

  • All soldiers must complete Part I of their PHA online.
  • For the Battalion 296 call the ALLEN SCMH for Part II.
  • All other Battalions go to your aid station to complete Part II.
  • Soldiers over the age of 40 will need labs and an ECG prior to their appointment


  • If you need glasses, please schedule an appointment with the Winder Optometry Clinic at 253-477-3788. They are open Monday-Friday, 7-11 a.m. and 1-3 p.m.
  • You will be notified by your battalion when your glasses are ready for pick-up
  • Some soldiers are eligible to receive free refractive (laser) eye surgery at the Madigan Warfighter Refractive Surgery Clinic. You can make an appointment directly with the clinic by calling 253-968-5516.


  • To complete your annual hearing exam, please call the Madigan Hearing Program at 253-968-3431.
  • You can also call the Puget Sound Military Appointment Center and request a "well-hearing" exam.

Madigan Army Medical Center Tobacco Cessation Clinics:

Most clinics have on-site cessation programs, speak to your Primary Care Provider or
call the Armed Forces Wellness Center at 966-3757



The Allen Soldier-Centered Medical Home is named after Staff Sgt. Charles D. Allen, a medic assigned to 3rd Brigade, 2nd Infantry Division at Fort Lewis, Wash. He died from wounds sustained while conducting combat operations in Baghdad, Iraq on January 4, 2007.

Staff Sgt. Allen volunteered to replace a line medic on a patrol that day. As the patrol was returning to base, Staff Sgt. Allen was providing security from the rear hatch of his Stryker vehicle when he was killed by sniper fire.

Staff Sgt. Allen was the only combat medic killed in action with the 3rd Brigade, 2nd Infantry Division; he was posthumously promoted to staff sergeant, awarded the Bronze Star, Purple Heart, Meritorious Service Medal and Iraqi Campaign Medal.

While deployed on his second tour to Iraq in the latter part of 2006, Staff Sgt. Allen demonstrated great initiative as he excelled in various positions of increased responsibility. In Tai A'far, he made several improvements to his company's evacuation system, ensuring urgent medical care and evacuation was delivered on the battlefield. Exceeding the standard and expectations of his superiors, Staff Sgt. Allen was moved to Mosul and promoted to the role of platoon sergeant.

Charles was a dedicated father, husband, and friend. Medics who served with him at each assignment echoed the same remarks about his dedication to combat medicine, his love of Soldiering, his compassion toward his fellow teammates and his commitment to duty. There was never a doubt his purpose in life was to serve the country he loved for the family he cherished.

On October 8, 2019, a formal memorialization ceremony was held at the medical home dedicating it in honor of Staff Sgt. Allen with Allen’s family and close friends in attendance.

Allen Soldier-Centered Medical Home (SCMH)

Physical Address

Allen SCMH
P3849 Railroad Ave
JBLM, WA 98433

Business Hours

Monday - Friday 6:30 - 11:30 a.m., 1 - 3 p.m.
Sick Call: 6:30-7:30 a.m.
Lab: Mon-Fri 6:30 - 11:30 a.m., 1 - 3 p.m.
Immunization: 9 - 11:30 a.m., 1 - 3 p.m.
Physical Therapy: Mon-Fri 6:30 - 11:30 a.m., 1 - 3 p.m.
Closed on Federal and Training Holidays

Contact Information

Physical Therapy is the same number

Madigan Information

Telephone Number(s)

Puget Sound Military Appointment Center:
(800) 404-4506
Hours: Monday-Friday, 6 a.m.-8 p.m.
Saturday and Sunday, 8 a.m.-5 p.m.
(Appointment Center is Closed on Federal Holidays)

Madigan Directory Assistance:
(253) 968-1110
Health Net Federal Services:    
(844) 866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
(253) 968-1145 
Beneficiary Counseling & Assistance Coordinators:     
(253) 968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
(800) TRICARE (874-2273)


Need Guidance About A Referral Or Consultation For Specialty Care? Download The Specialty Care Referral Guide

Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


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