The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

About Us

Need To Contact Us?

Here's a quick list...

Emergency:  911
Appointment Line:  800-404-4506
Directory Assistance:  253-968-1110
Patient Advocacy:  253-968-1145
Public Affairs Office:
 253-968-1901
 E-mail us

See Madigan's Full Directory

Are you on staff at this MTF and need to request a change to this website?

Send your request to the Public Affairs Officer at this facility. Be sure to provide the proper page links and instructions that are required to complete your request. If your changes include images, .gifs, or attachments, be sure to add those attachments to your email.

Contact Us

Phone

Madigan Directory Assistance:
253-968-1110
Puget Sound Military Appointment Center:
800-404-4506
Health Net Federal Services:    
844-866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
253-968-1145 
Beneficiary Counseling & Assistance Coordinators:     
253-968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
800-TRICARE (874-2273)

THE MHS GENESIS PATIENT PORTAL
Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


map
Don’t forget to keep your family’s information up to date in DEERS!