Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

Health Services

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Palliative Care

Palliative care is specialized medical care for people with serious or incurable illnesses, focusing on providing patients with relief from the symptoms, pain, and stress of a seriously chronic or terminal illness.

The Palliative Care Team provides patient-centered consultations for inpatient as an interdisciplinary team with the goal of improving quality of life, relieving physical, emotional and spiritual suffering, while preserving the mental and physical functioning of the patient and their family to the fullest extent possible.

The Palliative Care Team includes palliative care physicians, nurses, social worker and chaplains.

The Palliative Care Team can provide assistance when:

  • Pain and other symptoms interfere in the patient's quality of life,
  • Help is needed to clarify goals of care of the patient,
  • Help is needed in end-of-life planning and decision-making,
  • Families and caregivers need assistance with bereavement and grief,
  • Children in the family are affected by the patient's illness,
  • Emotional or spiritual distress is unrelieved,
  • Problems arise from advanced illness, or
  • Disease-focused treatments are no longer helping.
Palliative care is appropriate at any age and at any stage in a serious or incurable illness, and can be provided jointly with medical treatment.

Madigan Information

Telephone Number(s)

Madigan Directory Assistance:
(253) 968-1110
Puget Sound Military Appointment Center:
(800) 404-4506
Health Net Federal Services:    
(844) 866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
(253) 968-1145 
Beneficiary Counseling & Assistance Coordinators:     
(253) 968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
(800) TRICARE (874-2273)

THE MHS GENESIS PATIENT PORTAL
Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


map

Don’t forget to keep your family’s information up to date in DEERS