Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More
Also, you have until March 31 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.
 

Health Services

Redirecting...

 

Hearing Program

Directions

The Joint Base Lewis-McChord Army Hearing Program is located in Madigan Annex and can be reached by taking I-5 Exit 122 and turning left onto Madigan Ave. and right onto Wilson Avenue, a left on Lincoln Avenue, left on McKinley Avenue, and a left onto East Johnson Street. Park in the parking lot on the left, and enter through Ramp 2 and continue to Building 9911C.

About

The JBLM Hearing Program Clinic provides hearing screenings for only active duty service members to update their Medical Protection System (MEDPROS) for annual hearing tests, plus pre-deployment and post-deployment hearing examinations.
  • Annual/Follow-up Hearing Exams: To book, please call Tricare (800) 404-4506 and request a “Hearing Readiness” exam.
     
  • Referrals for Diagnostic Evaluation with Audiologist: To book, please call the clinic front desk (253) 968-3431 option 3 and request a “SPEC Audiologist” exam.
     
  • If you are assigned to the Winder Clinic you will be seen at the Winder Clinic. Appointment process is the same as above.
     
The JBLM Hearing Program is in place to protect and maximize the ability to hear and communicate, prevent hearing injuries, and provide clinical hearing care services for military and Department of the Army civilian personnel working or operating in noise hazardous settings. The JBLM Army Hearing Program provides Hearing Readiness Services, Clinical Hearing Services, Operational Hearing Services, and Hearing Conservation Services in order to increase the survivability, lethality, mission effectiveness, and quality of life of our service members and DoD civilians down range, during training, and at home.
 

Contact Us

Location:

Building 9911C. Ramp 2 
Madigan Annex, E Johnson St,
Joint Base Lewis-McChord,
WA 98433

Phone:

Front desk: (253) 968-3431

Annual/Follow-up Hearing Exams: 
(800) 404-4506 and request a “Hearing Readiness” exam

Referrals for Diagnostic Evaluation with Audiologist: 
Call clinic front desk (253) 968-3431 option 3
and request a “SPEC Audiologist” exam.

 

Madigan Information

Telephone Number(s)

Madigan Directory Assistance:
(253) 968-1110
Puget Sound Military Appointment Center:
(800) 404-4506
Health Net Federal Services:    
(844) 866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
(253) 968-1145 
Beneficiary Counseling & Assistance Coordinators:     
(253) 968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
(800) TRICARE (874-2273)

___________________________

Need Guidance About A Referral Or Consultation For Specialty Care? Download The Specialty Care Referral Guide

THE MHS GENESIS PATIENT PORTAL
Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


map

Don’t forget to keep your family’s information up to date in DEERS!