Health Services

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MAIN OUTPATIENT PHARMACY SERVICE INFORMATION

 

 
 

Madigan Main Outpatient Pharmacy Hours:

*The Madigan Main Outpatient Pharmacy has DELAYED OPENING on 2nd Wednesdays of each month for training. Pharmacy will open at 10:30AM. Discharge patients from Emergency Room and/or Surgery clinics, please proceed to Discharge Pharmacy (Window 1) by Orthopedics/Podiatry Clinic.


More About Madigan's Pharmacies:

Madigan Army Medical Center has several pharmacies available on Joint Base Lewis-McChord. These pharmacies are located in Madigan Army Medical Center, on JBLM Lewis Main, JBLM Lewis North, and McChord Field. At all locations, when picking up prescriptions, you must have a military ID card for all patients’ ages 14 years and older. A photocopy of the patient's ID card may be used to pick up prescriptions. We encourage our valued patients to minimize the number of people visiting the pharmacy.  Whenever possible and practical, one individual may pick up medications for family members, or friends. 

Electronic prescriptions now accepted!

JBLM pharmacies now accept electronic prescriptions from providers located outside of the installation. Providers, please select the site "DOD JB LEWIS MCCHORD PHARMACY" for all JBLM pharmacies. 

Questions? Call Madigan's Pharmacy Call Center & Prescription Transfer Information Line:  253-968-2586

Pharmacy questions, such as “Is my medication ready?”, “Did you receive a prescription from my doctor?”, or any others, contact Madigan’s Pharmacy Call Center at 253-968-2586.
 


Getting Your Refills at Madigan's Main Outpatient Pharmacy:


+Learn More About New Pharmacy Prescriptions & Your Options

With the convenience and ease of the TRICARE Home Delivery Pharmacy Program, you can spend less time waiting at the pharmacy and more time with family and friends.

+ Learn More About Transferring Your Prescriptions to Mail Order

TRICARE Formulary Search Tool

Use the TRICARE Formulary Search Tool to look-up your drug. A search can tell you:
  • Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
  • Where the prescription can be filled
  • Copayments and limitations, such as prior authorization
  • Coverage review requirements and forms
  • Alternative medications, including costs
To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.
 

Contact The Pharmacy


​9040 Jackson Ave. Tacoma, WA 98431

Pharmacy Hours of Operation:

Lobby: Monday thru Friday 8:30 a.m. - 5 p.m.
Lobby: Saturday 8:30 a.m. - 3 p.m.
*Delayed opening on 2nd Wednesdays of each month at 10:30 AM for
training.
Discharge patients from ER and/or Surgery clinics, please proceed to
Discharge Pharmacy (Window 1) by Orthopedics/Podiatry clinic.
(All locations are closed on observed Federal holidays.)

Pharmacy Call Center:

• Phone Number: 253-968-2586
• Hours of Operation: Monday thru Friday 8:30AM-4:30PM

Pharmacy Refills

Pharmacy refills are filled by calling the automated refill line at: 
253-968-2999
For refill request via the MHS GENESIS PATIENT PORTAL
CLICK HERE

Madigan Information

Telephone Number(s)

Puget Sound Military Appointment Center:
(800) 404-4506
Hours: Monday-Friday, 6 a.m.-8 p.m.
Saturday and Sunday, 8 a.m.-5 p.m.
(Appointment Center is Closed on Federal Holidays)

Madigan Directory Assistance:
(253) 968-1110
Health Net Federal Services:    
(844) 866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
(253) 968-1145 
Beneficiary Counseling & Assistance Coordinators:     
(253) 968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
(800) TRICARE (874-2273)

___________________________

Need Guidance About A Referral Or Consultation For Specialty Care? Download The Specialty Care Referral Guide

THE MHS GENESIS PATIENT PORTAL
Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


map

Need to Update Your Information in DEERS? Click Here