MAIN OUTPATIENT PHARMACY SERVICE INFORMATION
Madigan Main Outpatient Pharmacy Hours:
*The Madigan Main Outpatient Pharmacy has DELAYED OPENING on 2nd Wednesdays of each month for training. Pharmacy will open at 10:30AM. Discharge patients from Emergency Room and/or Surgery clinics, please proceed to Discharge Pharmacy (Window 1) by Orthopedics/Podiatry Clinic.
More About Madigan's Pharmacies:
Madigan Army Medical Center has several pharmacies available on Joint Base Lewis-McChord. These pharmacies are located in Madigan Army Medical Center, on JBLM Lewis Main, JBLM Lewis North, and McChord Field. At all locations, when picking up prescriptions, you must have a military ID card for all patients’ ages 14 years and older. A photocopy of the patient's ID card may be used to pick up prescriptions. We encourage our valued patients to minimize the number of people visiting the pharmacy. Whenever possible and practical, one individual may pick up medications for family members, or friends.
Electronic prescriptions now accepted!
JBLM pharmacies now accept electronic prescriptions from providers located outside of the installation. Providers, please select the site "DOD JB LEWIS MCCHORD PHARMACY" for all JBLM pharmacies.
Questions? Call Madigan's Pharmacy Call Center & Prescription Transfer Information Line: 253-968-2586
Pharmacy questions, such as “Is my medication ready?”, “Did you receive a prescription from my doctor?”, or any others, contact Madigan’s Pharmacy Call Center at 253-968-2586.
Activating Your Prescriptions | Text "Get in Line"
Beginning January 21, 2025, when you text “Get In Line” to 833-270-8758 you’ll receive a link to our new web-based chat. While the chat may look different, the activation process remains the same – simply follow the prompts to activate your new prescription and wait for your "confirmation ready" text before heading to the pharmacy for pick up. We’ve updated our QR code to take you directly to the new chat feature for added convenience. Our friendly pharmacy team is always here to assist you and ensure a smooth experience. We look forward to seeing you!
Getting Your Refills at Madigan's Main Outpatient Pharmacy:
With the convenience and ease of the TRICARE Home Delivery Pharmacy Program, you can spend less time waiting at the pharmacy and more time with family and friends.
TRICARE Formulary Search Tool
- Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
- Where the prescription can be filled
- Copayments and limitations, such as prior authorization
- Coverage review requirements and forms
- Alternative medications, including costs
To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.