Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Patient Resources

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Naval Hospital Bremerton - Madigan Army Medical Center Patient Shuttle Services




The Patient Shuttle makes four runs daily between Naval Hospital Bremerton and Madigan Army Medical Center, Monday through Friday (except federal holidays).

The van has a 16-passenger capacity and is wheelchair accessible.

All TRICARE beneficiaries are welcome. No reservations necessary.
 

Depart Bremerton

Depart Madigan
7 a.m. 8:30 a.m.
10 a.m. 11:30 a.m.
1 p.m. 2:30 p.m.
4 p.m. --

Pick-up/Dropoff

Pick-up/Dropoff
Urgent Care Entrance
2nd Floor 
Under the Skybridge		 Main Medical Mall
North Entrance

Naval Hospital Bremerton
1 Boone Road
Bremerton, WA 98312
360-475-4000

Madigan Army Medical Center

9040 Jackson Ave.
Joint Base Lewis-McChord, WA 98431
253-968-6467

The Patient Shuttle is Here for You!

  • Reservations are not required.
  • Patients are advised to be at the designated stop prior to the scheduled departure time.
  • Patient escorts are welcome tor ide the shuttle.
  • Our goal is to provide an outstanding patient experience. Please provide comments, questions, concerns by calling 253-966-6374.
Don’t forget to keep your family’s information up to date in DEERS!