Health Services


Women's Health & Pregnancy

Department of Obstetrics and Gynecology

OB/GYN Changes In Response To The COVID-19 Pandemic:

In accordance with recommendations from the Centers for Disease Control and Prevention (CDC), the nation’s leading public health institute, Madigan is taking proactive steps to reduce the risk of exposure for our patients and staff to the COVID-19 virus. In addition to preventive measures taken throughout the hospital, Madigan’s OB/GYN clinic has reduced in-person appointments and as an alternative will utilize telephone appointments for many of our patients.

Labs: We are also now doing all pregnancy related labs in our clinic. Our patients can view lab results in the MHS GENESIS Patient Portal. Patients should report the clinic front desk to check in for lab work rather than going to Madigan’s main lab. Please note, glucose labs specifically, can be conducted no later than 2:00p.m.

Effective FEB 1, 2021 - OB/GYN Changes To Provide Improved Care:

All active duty and dependent patients seeking Obstetrics (pregnancies) or Gynecology (Well-Woman exams, PAP smears, contraception) care will need to contact their Primary Care Manager for a referral. Having a referral helps us improve access to care and ensure patient needs are met in a timely manner either at Madigan OBGYN or with our network providers. Active duty patients remain the highest priority for care at Madigan OBGYN, and will be deferred to the network in extenuating circumstances.

For response about your pregnancy concern:

  • Patients who have already been referred to the clinic can typically get a response within 3 business days about pregnancy or gynecologic concerns by Secure Messaging Madigan’s OB Clinic within the MHS GENESIS Patient Portal at "JBLM Madigan_OB/GYN Messages". For OB patients who need a same day appointment, virtual appointments are offered every morning with a nurse practitioner. These can be booked by calling Puget Sound Military Appointment Center: at 1-800-404-4506. In addition, patients can all the MHS Nurse Advice Line at 1-800-874-2273 at any time 24/7 to talk with a nurse.

Non-pregnancy related medical concerns:

OB patients who have non-pregnancy related needs (earaches, sprained ankle, etc.) should contact their PCM, or utilize an off-base Urgent Care Center for their acute non-obstetric appointment needs.
Get more info about TRICARE Urgent Care coverage and information.


The Department of Obstetrics and Gynecology is located on Joint Base Lewis-McChord in Tacoma, Wash., in Madigan Army Medical Center. From I-5, take exit 122 (Berkley Street). After entering the gate, go to the 2nd traffic light and turn right onto Beaumont Avenue into the Medical Mall parking “purple” lot. Enter the main entrance to the Medical Mall and take the escalator down to the ground floor. OB/GYN is at the bottom of the escalator to your right.

Limited entry points: We want Madigan’s OB/GYN patients to be aware, the following entrances are the only points of access to enter the facility at this time: The Main Hospital Tower entrance at the flag pole is accessible 7 days-a-week from 6:00a.m. – 7:00p.m., the Main Medical Mall entrance (near the Main Outpatient Pharmacy) is accessible Monday-Friday, 6:00a.m. – 7:00p.m., and the Southwest entrance is open 24/7. Please note, patients seeking emergency medical treatment in Madigan’s Emergency room can still directly access our emergency room.


The Department of Obstetrics and Gynecology (OB/GYN) at Madigan is dedicated to giving the best possible care to our patients. We provide a complete range of women’s healthcare from initial menses to beginning of motherhood and continued on through menopause and after.


Our vision is to be the nation’s premier women’s healthcare provider, through a culture of teamwork revolving around patient centered care that results in the safest patient care, and exceptional clinical outcomes through innovation, education and research. We lead improvements in women’s health through a team of highly skilled and compassionate staff and inspiring trust through innovative programs promoting healthy lifestyles and supporting patient education.

Behavioral Health Consultation is also available to all patients who receive care from the OB, GYN or REI clinics by provider referral.

Online Resources

Office of Women's Health
American Heart Association
American Cancer Society
Healthy Women

Contact Us


Madigan Army Medical Center
Ground Floor, Medical Mall
OB/GYN Clinic
9040 Jackson Ave.
Tacoma, WA 98431


Monday-Friday 7:30 a.m. - 4:00 p.m.
Closed on Federal Holidays and Selected Training Holidays

Afterhours, Weekends and Holidays

  • Greater than 20 weeks gestation, please go to the Birthing Center, 3rd Floor of the Hospital Tower.
  • Less than 20 weeks gestation or not pregnant, please go to the Emergency Room.


Clinic Message Line: (253) 968-1406

OB Orientation Downloads

Downloads For Expectant Mothers:

Madigan’s OB nurses and providers are now processing all intakes via Telephone.
Our goal is to provide our patients the courtesy to have access to the information below available for download at any time.

Madigan OB/GYN Welcome Letter 
Pregnancy & Childbirth Purple Book 
Pregnancy Do’s & Dont’s 
Pregnancy Medication List 
OB/GYN Genetic Screening Info 

Additional Resources & Tools For Expectant Mothers:

Army Public Health Center Women’s Health Center Portal/Pregnancy
Pregnancy A to Z
Ubicare Sign Up Link

Madigan Information

Telephone Number(s)

Madigan Directory Assistance:
(253) 968-1110
Puget Sound Military Appointment Center:
(800) 404-4506
Health Net Federal Services:    
(844) 866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
(253) 968-1145 
Beneficiary Counseling & Assistance Coordinators:     
(253) 968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
(800) TRICARE (874-2273)


Need Guidance About A Referral Or Consultation For Specialty Care? Download The Specialty Care Referral Guide

Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


Don't forget to keep your family's information up-to-date in DEERS.