Monday - Saturday: 6 a.m. - 2 p.m.
(Closed on Federal Holidays)

  • Beginning Monday March 6, 2023 the COVID-19 Testing Tent will ONLY be open Monday, Wednesday & Friday from 6 a.m. - 2 p.m.

  • Friday March 24, 2023 will be the COVID-19 Testing Tent’s last day of operation and afterwards will be CLOSED PERMANENTLY.

  • COVID-19 testing will be available at primary care clinics, Soldier-Centered Medical Homes and other locations at Joint Base Lewis-McChord beginning March 27, 2023 after the COVID-19 Testing Tent closure.

COVID-19 Testing Locations beginning MARCH 27, 2023:

Family Medicine Clinic (Madigan Medical Mall) Walk In: 7:30 a.m. - 10 a.m. Monday - Friday for Symptomatic/Asymptomatic Active Duty, Beneficiaries, and Retirees that are currently assigned to Jay, Eagle, Cardinal, Falcon and Swan Clinic.
Cardiology Clinic (Madigan Medical Mall) COVID Testing for Pre-Procedure reasons: 7:30 a.m. - 10 a.m. Monday, Wednesday, and Friday (Only for patients who are being seen at G.I, Internal Medicine, Cardiology, and Pulmonary Clinics
Pediatrics Clinic (Madigan Medical Mall) Walk In: 8 a.m. - 10 a.m. Monday - Friday for all pediatric patients
OBGYN Clinic (Madigan Medical  Mall) For patients who are pending admission and select Surgical Patients: Provider will instruct time and date for COVID Testing during Pre-Op Appointment
Winder Soldier Centered Medical Home (JBLM Main) Walk In: 6:30 a.m. - 10:30 a.m.  Monday - Friday for Active-Duty Patients/units aligned to Winder Clinic. (62nd Med/ 42nd MP/ 16CAB/ 1SFG(A)
Okubo Soldier Centered Medical Home - (JBLM- North Fort Lewis) Walk In: 6:30 a.m. - 10:30 a.m. Monday - Friday for Active-Duty Patients/units aligned to Okubo Clinic. (7th ID, 593rd ESC, 189th INF BDE, 17th FAB. 555th EN BDE, 110th CHEM, 2-2 ID (SBCT), MDTF and any cadets, activated reserves or national guard Soldiers assigned to work on North Fort Lewis.
Allen Soldier Centered Medical Home  (JBLM Main) Walk In: 6:30 a.m. - 10:30 a.m.  Monday - Friday for Active-Duty Patients/units aligned to Allen Clinic. (1-2 SBCT)
McChord Medical Clinic ( Parking Garage at 690 Barnes Ave, McChord AFB) Walk In: 8 a.m. - 10:30 a.m. Monday - Friday for Air Force Patients/units aligned to McChord Clinic
BG Guthrie L. Turner Preventive Medicine Clinic (Bldg. 9025, JBLM Main) Walk In for Madigan Employees, CYS Workers, Fire and Police: 7 a.m. -10 a.m. Monday-Friday


In order to preserve resources and to avoid overwhelming our testing ability, please see the guidance below.

Madigan WILL continue to test:

-Individuals that are symptomatic and have symptoms of COVID-19 as defined by the CDC
-Individuals who have a scheduled procedure/surgery
-Individuals scheduled for official DoD travel where mode of travel or destination requires testing
-Dependents who are less than 18 years of age.
-Individuals 18 years and older who require a COVID-19 test to return to in-person college.

Madigan will NOT test at this time:

-People without symptoms - except for those listed above

All personnel must have their DOD ID number (including children) when presenting for a test.  

Please check your Patient Portal for your results. For more information and access to the MHS GENESIS Patient Portal please CLICK HERE

Downloadable Forms & Post-testing Guidance

DOWNLOAD: COVID-19 Screening – What To Do While Awaiting Results (PDF)

DOWNLOAD: How to Obtain My COVID-19 Lab Results (PDF)


  • Ensure that you notify your chain of command and self-isolate while awaiting your test result.
  • If your test is positive, you are to isolate for a 5 day period in accordance with Force Health Protection Guidance Supplement 15 (revision 3).
  • Day 0 is the full first day of symptoms. Day 1 is the first full day after symptoms developed (or positive test in the event you do not have symptoms).
  • Continue to monitor your symptoms and be sure to seek medical attention for any trouble breathing, chest pain or confusion.
  • Stay in a separate room from other household members, if possible. Don’t share personal household items and wear a well-fitting mask when around others. Ventilate the space as much as possible.
  • You may leave isolation after 5 days if you are no longer having symptoms or if you have no fever for more than 24 hours (and any remaining symptoms are resolving).
  • It is imperative that personnel utilize a well-fitting mask for an additional 5 days after leaving isolation when around others.
  • You must stay in isolation beyond 5 days if fever, shortness of breath, or severe fatigue persist. Please remain in isolation until you no longer have fever for more than 24 hours and any remaining symptoms are resolving.
  • A negative test is not required to discontinue isolation.
  • The CDC advises against additional testing for a 90-day period following an initial test in most situations.
  • Please contact your primary care team in the event you have any additional questions.
Madigan will continue to re-evaluate these guidelines on a weekly basis and provide updates to the JBLM community. 



Health Services

Madigan Information

Telephone Number(s)

Madigan Directory Assistance:
(253) 968-1110
Puget Sound Military Appointment Center:
(800) 404-4506
Health Net Federal Services:    
(844) 866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
(253) 968-1145 
Beneficiary Counseling & Assistance Coordinators:     
(253) 968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
(800) TRICARE (874-2273)

Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


Don't forget to keep your family's information up-to-date in DEERS.