Health Services

COVID-19 testing

COVID-19 testing is available at primary care clinics, Soldier-Centered Medical Homes and other locations below at Joint Base Lewis-McChord. Patients also can seek testing at the sites directed by the Washington State Department of Health. 

To preserve resources and to avoid overwhelming our testing ability, please see the guidance below.

Madigan will continue to test:

  • Individuals who are symptomatic and have symptoms of COVID-19 as defined by the CDC
  • Individuals who have a scheduled procedure/surgery
  • Individuals scheduled for official DoD travel where mode of travel or destination requires testing
  • Dependents who are less than 18 years of age
  • Individuals 18 years and older who require a COVID-19 test to return to in-person college

Madigan does not test currently:

  • People without symptoms - except for those listed above
Everyone, including children, must have their DOD ID number when presenting for a test. Please check the MHS GENESIS Patient Portal for your test results. 

Downloadable Forms & Post-testing Guidance

COVID-19 Screening – What To Do While Awaiting Results (PDF)
How to Obtain My COVID-19 Lab Results (PDF) 
  • Ensure that you notify your chain of command and self-isolate while awaiting your test result.
  • If your test is positive, you are to isolate for a five-day period in accordance with Force Health Protection Guidance Supplement 15 (revision 3).
  • Day 0 is the full first day of symptoms. Day 1 is the first full day after symptoms developed (or positive test in the event you do not have symptoms).
  • Continue to monitor your symptoms and be sure to seek medical attention for any trouble breathing, chest pain, or confusion.
  • Stay in a separate room from other household members, if possible. Don’t share personal household items and wear a well-fitting mask when around others. Ventilate the space as much as possible.
  • You may leave isolation after five days if you are no longer having symptoms or if you have no fever for more than 24 hours (and any remaining symptoms are resolving).
  • It is imperative that personnel utilize a well-fitting mask for an additional 5 days after leaving isolation when around others.
  • You must stay in isolation beyond five days if fever, shortness of breath, or severe fatigue persist. Please remain in isolation until you no longer have fever for more than 24 hours and any remaining symptoms are resolving.
  • A negative test is not required to discontinue isolation.
  • The CDC advises against additional testing for a 90-day period following an initial test in most situations.
  • Please contact your primary care team in the event you have any additional questions.

 Madigan will continue to reevaluate these guidelines on a weekly basis and provide updates to the JBLM community. 




Contact Us


Madigan Directory Assistance:
Puget Sound Military Appointment Center:
Health Net Federal Services:    
Madigan Referral Management Center:    
253-968-1145, Option 5
Patient Assistance Center:    
Beneficiary Counseling & Assistance Coordinators:     
253-968-1145, Option 3
Patient Advocacy
253-968-1145, Option 4
Nurse Advice Line (always open):    
800-TRICARE (874-2273)


9040A Jackson Ave.
Joint Base Lewis-McChord, WA 98431

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