News & Gallery

News | April 13, 2021

Pharmacy Changes: Beginning April 19, 2021

Pharmacy Changes: Beginning April 19, 2021:

Madigan’s Main Outpatient Pharmacy Patients will see a new flow through the pharmacy as we continue to try to minimize time patients spend in the enclosed pharmacy waiting area as we also expand access to the pharmacy lobby.
Hours of operation will be as a follows:
  • Lobby: Monday thru Friday 8 a.m. - 5 p.m.
  • Lobby: Saturday 8 a.m. - 2 p.m.
  • Drive-thru: Monday thru Friday 8 a.m. - 5 p.m.
  • Patients can get same-day appointment, outside provider and if needed, refill prescriptions.
  • Patient safety is our #1 priority: In order to adhere to recommended CDC guidance to prevent the spread of COVID-19, there will be limited capacity inside the pharmacy lobby. Patients may be required to wait outside the pharmacy lobby.
  • Drive-Thru services will be limited to refill pick-up only.  The drive-thru will be re-routed to the usual access road off of Gardner Loop Road used prior to the pandemic.  There will be no screeners or other staff to direct traffic or provide curbside service.
  • The Refill Pick-Up Window in the hallway alongside the pharmacy is permanently closed.
  • Routine Refills: To support increased efficiency in workflow, use of the automated refill line (AudioCARE) at 253-968-2999 for routine refills is mandatory.
  • Masks and use of hand sanitizer is mandatory. Visitors not wearing masks consistent with command policy may be asked to leave the pharmacy.
  • We encourage our valued patients to minimize the number of people visiting the pharmacy.  Whenever possible and practical, one individual may pick up medications for family members, or friends.  A military ID card, or copy, is required for all patients receiving medication over the age of 14.

Don't forget to keep your family's information up-to-date in DEERS.