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Madigan Information

Telephone Number(s)

Madigan Directory Assistance:
(253) 968-1110
Puget Sound Military Appointment Center:
(800) 404-4506
Health Net Federal Services:    
(844) 866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
(253) 968-1145 
Beneficiary Counseling & Assistance Coordinators:     
(253) 968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
(800) TRICARE (874-2273)


Need Guidance About A Referral Or Consultation For Specialty Care? Download The Specialty Care Referral Guide

Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


News | Oct. 3, 2023

Coins awarded to members of Madigan's Quality Service Team

Col. Hope M. Williamson-Younce, Madigan's Commander & Director of the Puget Sound Military Health System awarded coins to members of Madigan's Quality Service Team to recognize their outstanding contributions to the Leapfrog Group submission for Madigan Army Medical Center. A final grade will be calculated and published in early 2024.

For over 20 years, The Leapfrog Group has collected, analyzed, and published data on safety and quality in order to push the healthcare industry forward. Leapfrog’s bold transparency has promoted high-value care and informed healthcare decisions — and helped trigger giant leaps forward in the safety, quality, and affordability of U.S. healthcare.

The Military Healthcare System (MHS) and Defense Health Agency began the journey with Leapfrog in 2019 with a pilot program, consisting of 5 Tri-Service facilities and expanded participation in 2020 to other facilities across the MHS. Madigan Army Medical Center began Leapfrog participation in 2020.

Annually Leapfrog assesses the quality and safety data submitted by the healthcare organization and determines the level of achievement for each individual safety/quality metric and finally an overall safety grade.
Thank you to all of our valued patients who entrust Madigan with providing your healthcare!
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