An official website of the United States government
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.


Articles

News & Gallery

News | June 16, 2024

Stream Madigan's Healthcare Professionals Graduation Ceremony Class of 2024

JOINT BASE LEWIS-MCCHORD, Wa. (June 14, 2024) – Madigan Army Medical Center celebrated the graduation of its 2024 graduate medical education class. The class consisted of 99 interns, residents and fellows from 23 different programs. Retired Gen. James Mattis was the keynote speaker at the ceremony. The graduates will now move on to the next step in their Army careers and provide support and care for servicemembers across the globe.

Watch the ceremony at the Madigan Facebook page here: https://www.facebook.com/MadiganHealth

Madigan Information

Phone

To schedule an appointment by phone, call the PIRMAC at 800-404-4506.

Questions?

Do you have questions about mask wear? Reach out to your health care provider or contact Madigan Patient Advocacy at (253) 968-1145 for assistance.
Don’t forget to keep your family’s information up to date in DEERS!