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Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.


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News | Dec. 18, 2024

Madigan offers MHS GENESIS Patient Portal & DS Logon workshops for patients!

By Madigan Public Affairs

Joint Base Lewis-McChord, Wash.  –   Need assistance navigating or accessing the MHS GENESIS Patient Portal? Get one-on-one guidance from our informatics team right here at Madigan Army Medical Center!
(MHS GENESIS Patient Portal & DS Logon Workshop times below do not include federal holidays.)

Contact Us

Phone

Madigan Directory Assistance:
253-968-1110
Puget Sound Military Appointment Center:
800-404-4506
Health Net Federal Services:    
844-866-9378
Madigan Referral Management Center:    
253-968-1145, Option 5
Patient Assistance Center:    
253-968-1145 
Beneficiary Counseling & Assistance Coordinators:     
253-968-1145, Option 3
Patient Advocacy
253-968-1145, Option 4
Nurse Advice Line (always open):    
800-TRICARE (874-2273)

___________________________

Need Guidance About A Referral Or Consultation For Specialty Care? Download The Specialty Care Referral Guide

THE MHS GENESIS PATIENT PORTAL
Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


map

Don’t forget to keep your family’s information up to date in DEERS!