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Attention TRICARE beneficiaries! You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated. Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later. You may still use the MHS GENESIS Patient Portal to refill your prescriptions. You may report issues to the DHA Global Service Center by calling 800-600-9332.
May 1, 2025
Unlock Your Health: Need Help With Your TRICARE Benefit? A Beneficiary Counseling and Assistance Coordinator Can Help
Did you know that military hospitals and clinics have support staff who can help you navigate your TRICARE benefit? These include Beneficiary Counseling and Assistance Coordinators. You can find them at any military hospital or clinic.
April 17, 2025
Measles Cases on the Rise in the U.S.: Recognize the Symptoms and Protect Your Family
FALLS CHURCH, Va. — You may have heard about the ongoing measles outbreak in the U.S. Measles is a highly contagious illness that can cause serious complications. Anyone who isn’t protected against measles can get the illness—and children are especially at risk of getting seriously sick.
Feb. 19, 2025
Easily Manage TRICARE Prescriptions With the Express Scripts Pharmacy Mobile App
Looking for a convenient way to keep track of your TRICARE prescriptions? Download the free Express Scripts Pharmacy mobile app to securely manage your medications anytime, anywhere.
To schedule an appointment by phone, call the PIRMAC at 800-404-4506.