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Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More
Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

News & Gallery

VIDEO INFORMATION

Details

Technical Support for MHS GENESIS

For technical assistance with issues accessing the MHS GENESIS Patient Portal, beneficiaries are encouraged to contact the Defense Manpower Data Center web support by calling 800-368-3665.

FALLS CHURCH, Va. –

MHS GENESIS is the modern electronic health record that features a patient-focused portal, providing access to your medical records.

Since this is a new electronic health record, there are bound to be questions and technical issues with the system.

For technical assistance with issues accessing the Patient Portal, beneficiaries are encouraged to contact the Defense Manpower Data Center web support by calling 800-368-3665.

Videos

Madigan Army Medical Center Videos

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Unlock Your Health by Getting Vaccinated

TRICARE covers age-appropriate doses of vaccines, as recommended by the Centers for Disease Control and Prevention.

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What is MHS GENESIS Patient Portal?

This video is an introduction to the MHS GENESIS Patient Portal.

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TRICARE Covered Mental Health Services

Are you feeling anxious or on edge? TRICARE covers mental health services that can help.

TRICARE NAL vs Telemedicine

TRICARE Nurse Advice Line vs. Telemedicine

TRICARE covers both the Military Health System Nurse Advice Line and telemedicine services. This video breaks down the key difference between these two services.

TRICARE Mental Health Providers

TRICARE Mental Health Providers

TRICARE covers seven different types of mental health providers. This video gives a brief overview of some of the mental health providers and if you’ll need a referral.

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TRICARE and Kids’ Mental Health

Your child’s mental health is just as important as their physical health. Learn more about TRICARE's mental health coverage.

TRICARE Compare Cost Tool Video image cover

TRICARE Compare Cost Tool

TRICARE’s Compare Costs Tool can help you look up your health plan’s costs and review multiple health plan costs at the same time. Get started at www.tricare.mil/CompareCosts.

TRICARE Pharmacy Options

TRICARE Pharmacy Options

Did you know TRICARE covers three different pharmacy options? TRICARE covers prescriptions filled at military pharmacies, network pharmacies, and TRICARE Pharmacy Home Delivery.

TRICARE Telemental Health Services

TRICARE Telemental Health Services

As a part of TRICARE’s telemedicine benefit, you can access mental health care through telemental health services.

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TRICARE Copayments vs. Deductibles

We'll break down the difference between a copayment and a deductible. Learn more at www.tricare.mil/costs.

What's on the TRICARE Cost Page Video Image Cover

What’s on the TRICARE Costs Page

TRICARE’s costs page is a one-stop shop for all of your cost-related needs. Learn more about what’s on the page by visiting www.tricare.mil/costs.

TRICARE: Vaccine Costs

TRICARE: Vaccine Costs

TRICARE covers age-appropriate vaccines, as recommended by the CDC. You can get TRICARE covered vaccines from military hospitals or clinics and network pharmacies at no cost.

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Don’t forget to keep your family’s information up to date in DEERS!