Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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COVID-19 Delta Variant

July 29, 2021

The Battle Against the COVID-19 Delta Variant

Joint Base Lewis-McChord, Wash — Like our enemies in the past, the coronavirus has adapted and we're now dealing with the most transmissible variant yet, Delta. The fight can be won with vaccination. If you're not yet vaccinated against the coronavirus, go get your shot today. Otherwise you're at high risk for severe disease, hospitalization, and death.

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Madigan Army Medical Center Videos

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Text only: Defense Health Agency logo. Patient and Family Partnership Councils.

Patient and Family Partnership Councils

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Icon of syringe. Text reads, "You have options!"

Unlock Your Health by Getting Vaccinated

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Clip art image of desktop screen with screenshot of MHS GENESIS Patient Portal.

Technical Support for MHS GENESIS

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Clip art images of desktop computer that says "WE ARE OPEN 24/7." Computer is connected to smartphone, laptop, and tablet.

What is MHS GENESIS Patient Portal?

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TRICARE Covered Mental Health Services

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TRICARE NAL vs Telemedicine

TRICARE Nurse Advice Line vs. Telemedicine

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TRICARE Mental Health Providers

TRICARE Mental Health Providers

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TRICARE and Kids’ Mental Health

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TRICARE Pharmacy Options

TRICARE Pharmacy Options

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TRICARE Telemental Health Services

TRICARE Telemental Health Services

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TRICARE Copayments vs. Deductibles

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TRICARE: Vaccine Costs

TRICARE: Vaccine Costs

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