Health care costs can feel confusing—but they don’t have to be. TRICARE uses specific terms to describe what you pay and how your benefit works. You may see these terms on your explanation of benefits after getting care. Understanding them helps you plan ahead and avoid unexpected costs.

Life is busy, so it’s important you have the prescriptions you need when you need them. The TRICARE Pharmacy Program, administered by Express Scripts, makes staying on top of your prescription drugs easy. How? Through the free Express Scripts Pharmacy mobile app. The app lets you locate TRICARE retail network pharmacies and securely manage your medications by ordering prescriptions, tracking orders, requesting and canceling refills, and completing other tasks.

Every day, care teams at military hospitals and clinics work to keep patients safe. Patient safety is everyone’s job across the Military Health System. Patient Safety Awareness Week takes place March 8–14. This year’s theme, “Teaming Up for Patient Safety,” shows how teamwork helps keep patients safe and improves care.

Did you know that it’s possible to detect some types of cancer before you show any signs or symptoms? Getting preventive screening tests makes this possible. TRICARE covers cancer screenings based on your age, sex, and certain risk factors. Learn about which tests may be recommended for you.

🚧 Gate Closure Alert -UPDATED CLOSURE DATE OF OCT 28, 2025 🚧 Madigan Gate (I-5 exit 122A) will be CLOSED starting October 28, 2025, and is not scheduled to reopen till March 30, 2026 at 5 a.m. The Logistics Gate (I-5 exit 122B) will transition to 24-hour operations during this period. The Madigan gate is being closed for construction and to make improvements to the access control point. We encourage our valued patients to please plan their commutes accordingly during the gate closure and anticipate the potential for increased traffic at other gates.

LAB UPDATE: Starting 15 December 2025, Madigan's Department of Pathology is extending its hours to: Monday - Friday 6:45 a.m.-3:30 p.m., & 3:30 p.m.-4:30 p.m. by appointment only. -Schedule your lab appointment today at: https://informatics-stage.health.mil/DAP/

Due to popular demand, we’ve upgraded to a larger-capacity ScriptCenter to hold more prescriptions and reduce wait times. Find the new ScriptCenter at the Lewis Exchange Pharmacy Lobby!

As Madigan undergoes a refresh of the MHS GENESIS electronic health record, our patients should expect the following things to occur: - From 9 pm 18 Jul until 6 am 19 Jul 2025 patients can expect longer than normal wait times for the Emergency Department. - On 19 July the Madigan appointment line (Puget Sound Integrated Referral and Appointing Center) will not be booking any new appointments until the changes conclude and are validated. Look for the return to full service the morning of 20 July 2025. - Patients should plan for longer wait times at the Outpatient Pharmacy, Lab and Radiology as they adjust to the changes. - Madigan will have a small reduction in available appointments in Primary Care on 21 July 2025 as clinics adapt to the changes. Full access to care is back in place beginning on 22 July 2025. - Please Note: To avoid extended waits in the Madigan Emergency Department and ensure continuity of care with your primary care provider, we advise you to book appointments for non-emergency care during this period. We are working to minimize disruptions and appreciate your understanding as we enhance our electronic health record system to better serve you.