Health Services


From the JBLM Madigan gate (exit 122), stay on Jackson Avenue until the third light. Turn left at the light onto Madigan Avenue. Continue on Madigan Avenue as it turns into Wilson Avenue. After approximately 500 yards, turn left onto Lincoln Street. Troop Battalion will be half way down the street on your left, Building 9900.


Our Mission: To support and enable the Madigan Army Medical Center mission by providing command and control, administrative support, and training for assigned military personnel.

The Troop Battalion is one of two battalions under the Madigan Army Medical Center. The command component is comprised of the battalion commander, battalion command sergeant major, battalion executive officer and three company command teams who are responsible for approximately 1600 Soldiers (Staff and Students). The Troop Battalion is dedicated to mission accomplishment, warrior preparedness, development in the Army profession and the quality of life of our Soldiers and their Families.

The three company command teams comprise of the Headquarters and Headquarters Company (HHC), Alpha Company and Bravo Company. HHC is comprised of the Madigan command group as well as the Military Human Resources Division, Operations, Resource Management, Information Management Division, Equal Opportunity, Protocol, Ministry, Judge Advocate Group and the Inspector General. The remainder of HHC is students for Phase II of their MOS and AOC training and the Graduate Medical Education Program.

Alpha Company is comprised of Department of Nursing, Department of Emergency Medicine, Pediatrics, Department of Anesthesia and Operative Services, Department of Family Medicine, and Department of Obstetrics and Gynecology.

Bravo Company is comprised of staff working in Pathology, Department of Medicine, Physical Medicine, Pharmacy, Armed Services Blood Bank Center, Logistics, Preventive Medicine, Department of Surgery, Radiology, Behavioral Health, Department of Clinical Investigations, Nutrition Care and Patient Administration.

Troop Battalion Leadership

Lieutenant Colonel Princess P. Palacios

Commander of Troop Battalion

Lieutenant Colonel Princess P. Palacios assumed command of Troop Battalion, Madigan Army Medical Center on June 14, 2021.  Her previous assignment was as the executive officer for Regional Health Command-Pacific, Joint Base Lewis-McChord, Wash.
Lieutenant Colonel Palacios was born in Saipan, Northern Mariana Islands.  She received her bachelor of arts degree in nutrition and her commission as a distinguished military graduate into the Medical Service Corps from University of Guam in 2004.  She later earned her master’s degree from Trident University International in 2012.  Her military education includes the AMEDD officer basic and advanced courses, the Army Command and General Staff College, and Airborne School.
Lieutenant Colonel Palacios served in several leadership roles such as platoon leader, company executive officer, S1/adjutant, chief of Program, Analysis and Evaluations Branch and secretary of the General Staff.  She commanded and deployed both the Alpha Company and Headquarter and Headquarters Company, 28th Combat Support Hospital, Fort Bragg, N.C., to Iraq during Operation Iraqi Freedom/Operation New Dawn.  Other key assignments include hospital executive officer for Madigan Army Medical Center, Joint Base Lewis-McChord, Wash., and deputy commander for administration at the Raymond W. Bliss Army Health Center, Fort Huachuca, Ariz.
Her awards and decorations include the Meritorious Service Medal, the Army Commendation Medal, the Iraqi Campaign Medal, the Army Superior Unit Award, the Meritorious Unit Commendation and the Parachutist Badge.  She is a member of the Order of Military Medical Merit.


Command Sergeant Major Blake E. Wise

Command Sergeant Major of Troop Battalion

Command Sergeant Major Blake E. Wise assumed responsibilities as the Madigan Troop Battalion command sergeant major on Aug. 3, 2022.  His previous assignment was as the chief medical NCO, 25th Infantry Division and USARHAW, Hawaii.
Command Sergeant Major Wise is a native of Bowling Green, Ohio, and entered the Army in September. 2004, as a combat medic (68W).  He completed basic combat training at Fort Leonard Wood, Mo., and advanced individual training at Fort Sam Houston, Texas.  Command Sergeant Major Wise has performed duties in every position from infantry platoon medic to division surgeon sergeant major.
His stateside assignments include: line medic, evacuation NCO and section sergeant, HHC 2/505th  PIR, Fort Bragg, N.C.; accreditation NCO and EMS NCOIC, HHC Army Medical Department Center and School, Fort Sam Houston, Texas; evacuation platoon sergeant, C Co, 64th Brigade Support Battalion, Fort Carson, Colo.; first sergeant, A Co, 64th BSB, Fort Carson, Colo.; and first sergeant, C Co, 64th BSB, Fort Carson, Colo.  His overseas assignments include operations NCOIC and NCOIC of the Directorate of Academics, Research, and Training (DART), Tripler Army Medical Center, Hawaii.  He has two combat deployments to Iraq and one deployment to both Kuwait and Poland in support of peacekeeping operations. 
Command Sergeant Major Wise’s military and civilian education includes Basic Airborne Course, Warrior Leaders Course (commandant’s list), Advanced Leaders Course (commandant’s list), Senior Leaders Course (commandant’s list), Sergeants Major Academy, Class 71 (commandant’s list), Battalion Pre-Command Course, CSM Development Program, Support Cadre Training Course, Instructor Training Course, Common Faculty Development Instructor Course, Combatives Level I Course, the Company Commander and First Sergeant Pre-Command Course, Practice Managers Course and the Master Fitness Trainers Course.  Command Sergeant Major Wise is a certified personal trainer and a certified nutrition coach through the National Academy of Sports Medicine. Command Sergeant Major Wise also holds a bachelor of science degree in applied health science, Bowling Green State University, and a master of science degree in exercise science, California University of Pennsylvania.
Command Sergeant Major Wise’s awards and decorations include: Meritorious Service Medal (5th award), Army Commendation Medal (5th award), Army Achievement Medal (2nd award), Meritorious Unit Commendation (2nd award), Army Superior Unit Award (2nd award), Army Good Conduct Medal (5th award), National Defense Service Medal, Iraqi Campaign Medal (3 campaign stars), Global War on Terrorism Service Medal, Armed Forces Service Medal, Humanitarian Service Medal, Noncommissioned Officer Professional Development Ribbon (numeral 5), Army Service Ribbon, Overseas Service Ribbon (numeral 4), Parachutist Badge, Driver Mechanic Badge-Wheeled, Driver Mechanic Badge-Track, Combat Medical Badge, and the Chilean Parachutist Badge.  Command Sergeant Major Wise has also been inducted into the prestigious Order of the Military Medical Merit.


Troop Battalion

Physical Address

9900 Lincoln St.
Tacoma, WA 98431

Business Hours

Monday-Friday 8:00 a.m. - 4:00 p.m.
Closed Thursdays 8:00 a.m. - 11:00 a.m. for training
Closed on Federal Holidays and selected training holidays 

Contact Information

Command Office:   (253) 968-4004
In-Processing:   (253) 968-4010

Madigan Information

Telephone Number(s)

Madigan Directory Assistance:
(253) 968-1110
Puget Sound Military Appointment Center:
(800) 404-4506
Health Net Federal Services:    
(844) 866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
(253) 968-1145 
Beneficiary Counseling & Assistance Coordinators:     
(253) 968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
(800) TRICARE (874-2273)


Need Guidance About A Referral Or Consultation For Specialty Care? Download The Specialty Care Referral Guide

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Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


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