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Madigan Information

Telephone Number(s)

Madigan Directory Assistance:
(253) 968-1110
Puget Sound Military Appointment Center:
(800) 404-4506
Health Net Federal Services:    
(844) 866-9378
Madigan Referral Management Center:    
253-968-1145 option #5
Patient Assistance Center:    
(253) 968-1145 
Beneficiary Counseling & Assistance Coordinators:     
(253) 968-1145, option #3
Patient Advocacy
253-968-1145, option #4
Nurse Advice Line (always open):    
(800) TRICARE (874-2273)

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THE MHS GENESIS PATIENT PORTAL
Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


map

Sept. 11, 2020

Madigan’s Drive-Thru Pharmacy regains its footing amid COVID-19 Pandemic

Wait times, which were once several hours long, are now averaging less than two hours after 8 a.m. in most cases. Madigan has also coordinated with the 47th Combat Support Hospital to have additional staff in place to better serve our patients. “Our team is taking our patients’ feedback as a call to action, looking to improve not only your pharmacy experience right now during this pandemic, but well after COVID-19,” Warner added.

Sept. 3, 2020

Leaning forward, Madigan’s Sim Center breaks training ground

MADIGAN ARMY MEDICAL CENTER, Joint Base Lewis-McChord, Wash. – The Charles A. Andersen Simulation Center has been a fixture at Madigan Army Medical Center on Joint Base Lewis-McChord, Wash., since 2002. Yet, when the hospital commander, Col. Christopher Warner, the center’s medical director, Lt. Col. (Dr.) Jillian Phelps, past directors, base leadership and local media gathered on Friday, August 28 to cut the ribbon on the renovated facility, every inch of the training facility was brand new. “This center now will encompass three separate facilities that span over 24,000 square feet within the Madigan Army Medical Center complex. Here where we’re standing today will be our main center. This location will provide a continuum of care experience that includes our pre-hospital services, an ER capability, an OR capability and an ICU training environment. All which mimic those that are seen within our hospital. The equipment that is located here is the same as in our facility. The rooms are at the same level and grade as what you would see in our facility. So that it is a realistic and real life experience in simulation for all of our trainees that come through,” said Warner in remarks during the ceremony captured for sharing on Madigan’s Facebook page.

Aug. 24, 2020

A message to all our beneficiaries about the Patient Portal

In this time of social distancing and self-isolation in an effort to combat the spread of COVID-19, we strongly encourage that all of our patients establish their MHS GENESIS Patient Portal account. MHS GENESIS is the new electronic health record for the Military Health System (MHS) that provides enhanced, secure technology to manage your health information. As Madigan and its outlying clinics transition to using more virtual care appointments, this will help you and your care team manage many of your healthcare needs remotely.

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