Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More
Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.


Articles

News & Gallery

April 9, 2024

Madigan's Refill Pharmacy Pick-up Services at The Main JBLM Exchange opens April 16, 2024!

Madigan's Refill Pharmacy Pick-up Services at The Main JB Lewis-McChord Exchange opens April 16, 2024!

Feb. 24, 2024

TRAFFIC ADVISORY: Gardner Loop Road and 5th St. reconstruction Feb. 26 to Sept. 26, 2024.

TRAFFIC ADVISORY: Gardner Loop Road and 5th St will undergo reconstruction to include sidewalks on one side of the road from Feb. 26 to Sept. 26, 2024. Work starts north of the median past the Warrior in Transition Unit, Building #9057, and continues through to the intersection with Jackson Ave, near Madigan Gate. The work is scheduled in three phases

Oct. 6, 2023

Remembering Capt. Jennifer Moreno 10 Years Later..

October 6, 2023 marks the 10th year since Madigan Army Medical Center lost its only Soldier in combat in the War on Terror. It was an attack that reportedly wounded 30 Army Rangers and killed a total of four Soldiers. Capt. Jennifer Moreno, a nurse at Madigan, died during the attack embodying a cornerstone of the Army Values and a vital component of the Soldier’s Creed: “I will never leave a fallen comrade.” On the evening of Oct. 5, 2013, Moreno and the other Soldiers of the regiment were performing a raid on an enemy bomb-making compound in the Zhari District of Afghanistan. It was there that a suicide bomber detonated an improvised explosive device. Following the explosion, other enemy insurgents activated more improvised explosives in what has widely been called a “deadly day” in the war on terror.

Oct. 2, 2023

Informed dining on JBLM: new grading system makes inspection results clear

A new grading and placard system on Joint Base Lewis-McChord, Wash., is designed to make the results of a facility’s latest inspection clear to all potential diners as they approach the establishment. The JBLM Department of Public Health, and its Environmental Health Service that conducts the inspections, will start issuing these placards to food facilities on base to include restaurants, dining facilities and food trucks.

July 5, 2023

Improving the first moments of life: Madigan expands Mother/Baby – Unit

Madigan Army Medical Center has been in its current location on Joint Base Lewis-McChord, Wash., since 1992. In the three decades since its opening, the Maternal Child Health – commonly referred to as the Mother/Baby – Unit, has welcomed a lot of Army “brats” into the world. The new digs the unit is opening this week are nicer than ever. Years of planning and nearly two years of remodeling have repurposed old patient rooms on the third floor of the hospital tower that had been used as offices for years. Now, they are bright and homey patient rooms.

May 19, 2022

Baby Formula Shortage Information

Baby Formula Shortage Information for Families: Since the outbreak of COVID-19, there have been significant shortages of infant formulas in some stores. The image above has circulated on social media platforms claiming that TRICARE is supplying and/or delivering baby formula directly to all beneficiaries. This information is inaccurate and potentially an attempt to exploit military families with misleading claims during a time that is difficult for many. READ MORE

Jan. 17, 2022

NEW PHARMACY ACTIVATION AND PICKUP PROCESS

Q-ANYWHERE Prescription Activation: Q-Anywhere Allows you to skip the line and activate new prescriptions by simply texting “Get in line” to 1-833-270-8758 Mon-Fri, 8:30am – 5pm. READ MORE

Nov. 9, 2021

ScriptCenter Medication Dispensary

Lessen your wait time! Madigan Army Medical Center patients can use the new, automated ScriptCenter medication dispensary to get their refills.

April 21, 2021

TRICARE-Authorized Urgent Care Center (UCC) Access!

Patients who use TRICARE Prime, or any other TRICARE plan, may visit any TRICARE-authorized network UCC for urgent care. Active duty personnel are not authorized urgent care clinic visits without a referral. Patients may find more convenience, shorter wait times and improved accessibility when visiting a UCC in the local community for non-emergency illness or injury requiring treatment within 24 hours. What is Urgent Care? Learn more.

Feb. 26, 2021

The Armed Forces Wellness Center Is Relocating March 1, 2021

The Army Wellness Center at JBLM is moving to Nelson Recreation Center on March 1, 2021. All appointments after Feb. 28, will be held at this location until further notice. READ MORE.

Madigan Information

Contact Info:

Pacific Integrated Referral Management and Appointing Center (PIRMAC)

800-404-4506

Hours

Monday - Friday
6 a.m. to 8 p.m.
Saturday - Sunday
8 a.m. to 5 p.m.
Closed on federal holidays

Madigan Directory Assistance:
253-968-1110
Health Net Federal Services:    
844-866-9378
Madigan Referral Management Center:    
253-968-1145, Option 5
Patient Assistance Center:    
253-968-1145 
Beneficiary Counseling & Assistance Coordinators:     
253-968-1145, Option 3
Patient Advocate
253-968-1145, Option 4
Military Health System Nurse Advice Line (always open):    
800-TRICARE (874-2273)

___________________________

Need Guidance About A Referral Or Consultation For Specialty Care? Download The Specialty Care Referral Guide

THE MHS GENESIS PATIENT PORTAL
Your Electronic Health Record

Location: Click Map Below for Directions

9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431


map

Don’t forget to keep your family’s information up to date in DEERS