Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Need someone to talk to?

Connect to the right resource at JBLM!

SMOKING CESSATION
 

Holistic Health and Fitness 
(Embedded in some units!)

Holistic Health and Fitness empowers and equips Soldiers to take charge of their health, fitness, and well-being in order to optimize individual performance, while preventing injury and disease. Services include strength coaching, nutrition counseling, and mental performance counseling



Armed Forces Wellness Center

253-966-3757

The Armed Forces Wellness Center helps service members, retirees, their families, and civilian employees build and sustain good health. It empowers them to set their own health goals and achieve them, and addresses lifestyle change in areas that affect both short- and long- term health.

TRICARE Tobacco Cessation Services

Call 1-844-426-3733 or visit their website: www.tricare.mil/tobaccocessation

Free nicotine replacements delivered to your home!

 
  
 
Don’t forget to keep your family’s information up to date in DEERS!